Summary
Overview
Work History
Education
Skills
Certification
Websites
LANGUAGES
Timeline
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Albena Failyevna Nafikova

Elgin

Summary

Accomplished business analyst with 4 years in IT, specializing in Software Development Life Cycle (SDLC) using Waterfall and Agile methodologies. Proficient in healthcare, banking, and supply chain management systems including teller, Point of Sale, and ERP. Skilled in creating BRD, FRD, and FSD documents. Expertise in writing user stories and collaborating with offshore teams. Strong communication skills for engaging with stakeholders, SMEs, and end-users. Outstanding organizational and effective collaboration skills with a strong facility for acquiring new knowledge very rapidly .Conducts JAD and JAR sessions to validate requirements. Proficient in project status meetings, task reviews, and using Jira and Confluence for communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Analyst

Epic Systems Corporation (Healthcare)
12.2022 - Current
  • Collaborated with business stakeholders and customers on new initiatives to identify and recommend data insights necessary to achieve project objectives.
  • Developed user stories and defined acceptance criteria.
  • Collaborated closely with the technical team to facilitate solution development.
  • Assisted the technical team in gaining a deeper understanding of the application.
  • Thoroughly documented business requirements to ensure customer approval.
  • Initiated effective and efficient design and testing methodologies.
  • Utilized a comprehensive range of Microsoft Office applications, including Excel, PowerPoint, and Word, for documentation and presentation purposes.
  • Employed SharePoint for document storage and sharing and leveraged MS tools to enhance project efficiency and collaboration.
  • Leveraged Microsoft Outlook extensively for project-related communication and scheduling meetings.
  • Cooperated with a cross-functional team of Business Development.
  • Responsible for various deliverables throughout the software development lifecycle from process flow diagrams to mock-ups and wireframes.
  • Managed all versions of the document during the requirements gathering process as well as the final approved version on SharePoint.
  • Provided regular test reports to the management.
  • Implemented different levels of quality checks and performed UAT Sessions as required.
  • Delivered ongoing maintenance and support following the project's completion.
  • Assessed business requirements and collaborated with both technical and non-technical teams to address challenges, engaging with business users, stakeholders, and subject matter experts across the organization.
  • Reviewed and validated bugs reported by the QA team and business users, and took the necessary actions to ensure timely resolution.
  • Participated in sprint planning with PM/Dev/QA to conclude the user story points and the effort estimates.
  • Worked on backlog grooming sessions to evaluate and prioritize items, and presented the selected items for the upcoming sprint to the squad and Scrum Master.
  • Maintained and updated Jira Agile board to track the movement of user stories and bugs.

Junior Business Analyst

GLOBAL TRADE HUB
06.2021 - 11.2022
  • Worked as a liaison between technical team and clients in developing the system.
  • Participated in development phase meetings for analysis and requirements gathering.
  • Collaborated with system architects and developers to transform business requirements into technical specifications.
  • Gathered requirements by performing Gap Analysis of As-Is and To- Be.
  • Created user stories & acceptance criteria.
  • Contributed to Enterprise resource planning.
  • Assisted in the planning, design, and implementation of database systems.
  • Collaborated with team members to support initiatives related to system enhancements.
  • Developed technical documentation and training manuals and facilitated training sessions.
  • Integrated with on-site systems staff to analyze, develop, test, and document system modifications as per management's requests and approvals.
  • Contributed to the design and implementation of a robust internal control environment, focusing on backend business logic and data analysis.
  • Accountable for requirements elicitation, business process flow, business process modeling, and conducting business analysis.
  • Pre-configured project documentation templates in alignment with the Agile methodology.
  • Executed as-is analysis, to-be analysis, data analysis, gap analysis, competitive analysis, comparative analysis, process flows and business flows.
  • Facilitated project kickoff meetings to outline roles, responsibilities, intergroup relationships, deliverables, timelines, assignments, and status reporting.
  • Evaluated test results and recommended required corrective actions.
  • Utilized Jira for the creation of Epics and user stories, including acceptance criteria and use cases, and employed Confluence for document upload and management.
  • Collaborated closely with business partners and SMEs to gain a comprehensive understanding of the processes involved.
  • Participated in meetings with QA and development teams to address and analyze defects.
  • Revised requirements based on user feedback and modifications in application functionality.

Education

Bachelor - International Relationship and Translation

KBU Karaganda Buketov University
05-2016

Skills

  • Stakeholder needs assessment
  • Business Analysis
  • Jira
  • Confluence
  • Power BI
  • MS Office
  • Cross functional collaboration
  • Balsamiq

Certification

  • Certified Business Analyst

Completed a rigorous course of Business Analyst role in IT sphere provided by Northeastern Illinois University.

LANGUAGES

English Native
Russian Native
Kazakh Advanced

Timeline

Business Analyst

Epic Systems Corporation (Healthcare)
12.2022 - Current

Junior Business Analyst

GLOBAL TRADE HUB
06.2021 - 11.2022

Bachelor - International Relationship and Translation

KBU Karaganda Buketov University

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Albena Failyevna Nafikova