Alberto Orozco
Chicago
Summary
Enthusiastic leader skilled in a multitude of facets within the hospitality industry. Collaborative, hardworking, and efficient, my priority is providing guests and employees with an excellent service.
Overview
2
2
years of professional experience
Work History
Food Runner
RPM Seafood
Chicago, IL
10.2021
- Seafood-focused high volume fine dining restaurant located on the Chicago river
- Known for an excellent seafood selection, award-winning wine team, and beautiful patio.
Supervisor
Lettuce Entertain You
Chicago, IL
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Marine Corps
Chicago, ILAlcott College Prep
Chicago, IL01.2016
Skills
- Serve
- Listen
- Collaborate
- Provide
- Reserve
- Inform
- Sell
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Supervisor
Lettuce Entertain You
02.2023 - Current
Food Runner
RPM Seafood
10.2021
Marine Corps
Alcott College Prep