Albert Robles
Chicago
Summary
Proven to elevate customer experiences through exceptional service and communication, I thrived at TjMaxx by enhancing customer engagement and maintaining impeccable standards. Skilled in multitasking and active listening, my dedication resulted in a cleaner, more inviting shopping environment, demonstrating my ability to drive positive outcomes in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Passenger Assistance
United Ground Express
06.2024 - 02.2025
- Provided assistance to passengers with special needs, ensuring a comfortable travel experience for all individuals involved.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage, and assigning seats.
SALES ASSOCIATE
TjMaxx
12.2022 - 06.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Organized merchandise displays to promote higher levels of customer engagement
TEACHER'S ASSISTANT
St Francis of Assissi Catholic Church
09.2022 - 04.2023
- Took attendance and kept track of evaluations and paperwork
- Facilitated activities designed to promote positive social interactions among peers
BUSBOY
Eggy's Diner
04.2022 - 05.2022
- Provided excellent customer service by promptly greeting guests and responding to requests in a friendly, courteous manner
- Maintained cleanliness of dining area by removing used dishes, glassware, flatware, condiments and other items from tables
- Responded quickly to any spills or messes that occurred during meal times
Education
HIGH SCHOOL DIPLOMA -
Northtown Academy
Chicago, IL06.2023
CERTIFICATION -
Chicago Police and Firefighter Training Academy
Chicago, IL05.2023
Skills
- Excellent communication
- Active listening
- Time management
- Customer service
- Multitasking
- Positive attitude
Certification
- Stop the Bleed Certification
- Chicago Police and Firefighter Training Academy, Chicago, IL, 05/01/23
Timeline
Passenger Assistance
United Ground Express
06.2024 - 02.2025
SALES ASSOCIATE
TjMaxx
12.2022 - 06.2024
TEACHER'S ASSISTANT
St Francis of Assissi Catholic Church
09.2022 - 04.2023
BUSBOY
Eggy's Diner
04.2022 - 05.2022
CERTIFICATION -
Chicago Police and Firefighter Training Academy
- Stop the Bleed Certification
- Chicago Police and Firefighter Training Academy, Chicago, IL, 05/01/23
HIGH SCHOOL DIPLOMA -
Northtown Academy
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