Alana Spencer
Rantoul
Summary
Detail-oriented and client-focused professional with experience in customer service, scheduling, and relationship management. Proven ability to manage client communications, maintain accurate records, and support daily operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Little Hearts & Hands
Urbana
03.2024 - Current
- Communicates with parents
- Implemented daily routines to support children's physical and emotional development.
- Maintained classroom cleanliness and ensured compliance with safety standards.
- Developed lesson plans and activities to engage children in learning.
- Maintain records
- Resolve conflicts
- Fostered a safe and nurturing environment for children to explore and learn.
Client Coordinator & Licensed Esthetician
Self employed
Rantoul
06.2022 - Current
- Coordinated client communications and managed scheduling for appointments and meetings.
- Developed and maintained strong client relationships through regular follow-ups and support.
- Maintained cleanliness and organization for treatment rooms and equipment.
- Promote services and manage operations.
Education
Licensed Esthetician -
Tricoci University of Beauty Culture
Bloomington , IL 01.2022 - 06.2022
Skills
- Record keeping
- Customer service
- Critical thinking
- Detail oriented
- Time management
- Adaptability
- Client communication
- Relationship building
Current Employment Objective
- I am currently seeking a remote Account Coordinator position where I can utilize my customer service, scheduling, and communication skills to support client relationships and business operations.
Timeline
Daycare Teacher
Little Hearts & Hands
03.2024 - Current
Client Coordinator & Licensed Esthetician
Self employed
06.2022 - Current
Licensed Esthetician -
Tricoci University of Beauty Culture
01.2022 - 06.2022