Alana Rosenblum
Vernon Hills,IL
Summary
Excelling performance in crew management and customer relationship management. Expert in fostering teamwork, enhancing safety, and driving staff performance. Recognized for outstanding problem-solving abilities and commitment to continuous improvement and staff development.
Overview
3
3
years of professional experience
Work History
Crew Leader
AMC Theatres
05.2022 - 01.2025
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Education
Bachelor of Science - Marketing
Illinois State University
Normal, IL05-2028
Skills
- Multitasking and organization
- Safety guidelines
- Teamwork and collaboration
- Issue troubleshooting
- Proactive problem-solving
- Delegating work
- Task prioritization
- Customer relationship management (CRM)
- Staff support
- Crew management
- New hire training
Accomplishments
The youngest promoted employee in the location
Employee of the Month
Affiliations
- Tri Sigma
Timeline
Crew Leader
AMC Theatres
05.2022 - 01.2025
Bachelor of Science - Marketing
Illinois State University
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