Alana Marske
Chicago,IL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Manager | Lead Bartender | Caterer
Michigan League Catering Department – University of Michigan
03.2022 - 08.2025
- Tended bar and catered for faculty, student, VIP, and wedding events, ensuring smooth execution of up to 4 events at the same time
- Supervised student staff, ensuring efficient workflow and high-quality service delivery during events.
- Trained a team of 8 bartenders in high volume and fast-paced environments.
Cashier & Customer Service Associate
Creativo! Toys & Games
11.2021 - Current
- Assisted in launching and running a family-owned business.
- Handled sales, customer support, and product stocking, sharpening attention to detail.
- Enhanced customer experience by recommending games and educational products.
Teacher’s Assistant (Seasonal)
Creativo! Academy
06.2017 - 07.2024
- Supported classroom management by reinforcing positive behavior and fostering a collaborative learning environment.
- Coordinated with parents to communicate student progress and address concerns effectively.
- Assisted lead teachers in developing and implementing lesson plans to enhance student learning experiences.
Education
B.A. - Psychology
University of Michigan – Ann Arbor
Ann Arbor, MI05.2025
International Baccalaureate & AP Curriculum -
William Howard Taft High School
Chicago06.2021
Skills
- Effective communication
- Complex problem-solving
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
Certification
- BASSET Certified
- ServSafe Certified
- TIPS Certified
Languages
Spanish
Professional Working
Timeline
Student Manager | Lead Bartender | Caterer
Michigan League Catering Department – University of Michigan
03.2022 - 08.2025
Cashier & Customer Service Associate
Creativo! Toys & Games
11.2021 - Current
Teacher’s Assistant (Seasonal)
Creativo! Academy
06.2017 - 07.2024
B.A. - Psychology
University of Michigan – Ann Arbor
International Baccalaureate & AP Curriculum -
William Howard Taft High School
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