Alana Beshoar
Morris
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Trainer Chilis
Chili's Bar and Grill
03.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Event Services Lead
Valparaiso University
02.2023 - 09.2024
- Resolved guest issues by identifying sources of complaint and formulating corrective action with supervisor
- Submitted and repeated incidents to the appropriate manager
- Followed safety procedures and maintained safe work environments when moving heavy equipment and cleaning up spills.
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Analyzed post-event feedback, implementing improvements based on insights gained for future success rates of the events organized.
Education
Bachelor of Science - Premedicine
Valparaiso University
Valparaiso, IN05-2026
Skills
- Training programs
- Staff management
- Point of sale (POS) system operation
- Supervisory skills
- Conflict resolution techniques
- Kitchen equipment operation and maintenance
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
Timeline
Certified Trainer Chilis
Chili's Bar and Grill
03.2024 - Current
Event Services Lead
Valparaiso University
02.2023 - 09.2024
Bachelor of Science - Premedicine
Valparaiso University
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