AKIYA GILL
Normal
Summary
Energetic Member experienced in food orders, operating cash registers and cleaning and maintaining restaurant to promote hygienic image with a background in criminal justice, including working with a law firm! Recognized for taking initiative to find and complete extra tasks. Collaborative team player committed to maintaining consistent workflow without compromising quality.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Crew Team Member
Taco Bell
Normal
09.2025 - 02.2026
- Prepared food items according to Taco Bell standards and recipes.
- Assisted customers with menu selections and order placements.
- Operated cash register, processed payments, and managed transactions.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed safety and health regulations in food handling procedures.
- Participated in training sessions to learn new menu items and procedures.
- Provided excellent customer service at all times.
Team Member
Wendys Fast Food
Normal
05.2025 - 11.2025
- Provided excellent customer service in fast-paced food environment.
- Operated kitchen equipment safely and efficiently during food preparation.
- Maintained cleanliness and organization of dining area and kitchen space.
- Handled cash transactions and balanced cash drawer at shift end.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
- Looked for ways to go above and beyond job requirements.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Received, processed, and stocked merchandise in accordance with store policies.
Area Service Manager
University Housing Services Inc.
Normal
09.2023 - 05.2025
- Coordinated service delivery across multiple housing facilities.
- Managed maintenance schedules and vendor relationships effectively.
- Trained staff on customer service standards and operational protocols.
- Oversaw resident communication and issue resolution processes.
- Managed daily operations and maintenance of the service department, ensuring all processes were completed in a timely manner.
Resident Assistant
University Housing Services Inc.
Normal
08.2023 - 05.2025
- Facilitated community engagement through organized events and activities for residents.
- Assisted residents with conflict resolution and provided support during difficult situations.
- Conducted regular floor checks to ensure safety and uphold community standards.
- Collaborated with housing staff to develop and implement resident programs and initiatives.
- Supported diversity initiatives by promoting inclusivity among resident community members.
- Trained incoming assistants on roles, responsibilities, and best practices for effective support.
- Developed positive relationships with all members of the residence hall community.
- Managed administrative tasks, maintenance requests, room change process, and incident reports.
- Responded to emergency situations within the residence hall.
Intern
Bronzeville Law Group
Chicago
05.2024 - 08.2024
- Assisted attorneys with case preparation and document organization.
- Conducted legal research to support ongoing cases and client inquiries.
- Drafted correspondence and legal documents under attorney supervision.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained positive working relationship with fellow staff and management.
- Managed scheduling and coordination of client meetings and court appearances.
- Maintained case files and ensured all documents were properly filed and updated.
- Communicated with clients to gather information and provide updates on cases.
- Supported team in trial preparation by compiling evidence and exhibits.
Education
Bachelor of Science - Criminal Justice
Illinois State University
Normal, IL 08.2021 - 05.2025
Skills
- Food preparation
- Cash handling
- Customer assistance
- Kitchen safety
- Team collaboration
- Conflict resolution
- Event coordination
- Time management
- Effective communication
- Health code compliance
- Menu memorization
- Reliability and punctuality
- Adaptability and reliability
- Problem-solving
- Initiative-taking
- Teamwork and collaboration
- Hospitality and accommodation
- Legal research
- Record keeping
- Critical thinking
- Communication skills
Accomplishments
- Member of Zeta Phi Beta Sorority, Inc.
Certification
- Food Handler Certification
Timeline
Crew Team Member
Taco Bell
09.2025 - 02.2026
Team Member
Wendys Fast Food
05.2025 - 11.2025
Intern
Bronzeville Law Group
05.2024 - 08.2024
Area Service Manager
University Housing Services Inc.
09.2023 - 05.2025
Resident Assistant
University Housing Services Inc.
08.2023 - 05.2025
Bachelor of Science - Criminal Justice
Illinois State University
08.2021 - 05.2025