Akeya Pritchett
Edwardsville,IL
Summary
Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Receptionist
Foxes Grove Supportive Living Community
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Crew Trainer
McDonald's
12.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Trained and mentored over 20 new personnel hired to fulfill various roles
Education
Bachelor of Arts - Criminal Justice
Southern Illinois University Edwardsville
Edwardsville, IL12.2024
High School Diploma -
Lebanon High School, Lebanon, IL
Lebanon, IL05.2020
Skills
- Telephone Skills
- Organization Skills
- Strategic Planning
- Professional Demeanor
- Performance Improvement
- Customer Service
- Crew Leadership
- Teamwork and Collaboration
- Time Management
- Willingness to Learn
- Cash Handling
- Drive-Thru Operations
Timeline
Receptionist
Foxes Grove Supportive Living Community
06.2023 - Current
Crew Trainer
McDonald's
12.2021 - Current
Bachelor of Arts - Criminal Justice
Southern Illinois University Edwardsville
High School Diploma -
Lebanon High School, Lebanon, IL
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