Ajia Reed
Belleville,IL
Summary
Proven Manager's Assistant at Samone's Care LLC, adept in staff supervision and customer service, significantly enhancing operational efficiency and client satisfaction. Skilled in problem-solving and adaptability, I excel in motivating teams and driving performance. My commitment to excellence ensured repeat business and upheld workplace safety standards, showcasing my ability to lead and innovate.
Developed skills in customer engagement and product presentation in fast-paced retail environment. Proven ability to communicate effectively and create positive experiences for customers. Looking to transition into new field by leveraging strengths in communication and presentation to bring value to different industry.
Overview
2
2
years of professional experience
Work History
Product Demonstrator
Product Connections
01.2025 - Current
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Increased product awareness by conducting engaging and informative demonstrations to potential customers.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
Manager's Assistant
Samone's Care LLC
10.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
GED -
Southwestern Illinois College
2500 Carlyle Ave, Belleville, IL 6222105-2024
Skills
- Customer service
- Staff supervision
- Team motivation
- Problem-solving
- Multitasking and organization
- Team leadership
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Workplace safety compliance
- Conflict resolution
- Fast learner
- Quick-learning
- Retail sales
- Customer focus
- Food and beverage preparation
- Brand awareness
- Outgoing personality
- Engaging presentation
- Audience engagement
- Sample products
- Product research
- Performance tracking
- Product displays
- Product demonstrations
- Time management
- Multitasking
- Active listening
- Customer engagement
- Relationship building
- Professionalism
Timeline
Product Demonstrator
Product Connections
01.2025 - Current
Manager's Assistant
Samone's Care LLC
10.2023 - 01.2024
GED -
Southwestern Illinois College
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