Dedicated host and sales associate with strong customer service skills, adept at conflict resolution and team collaboration. Committed to enhancing guest satisfaction and streamlining operations.
Overview
3
3
years of professional experience
Work History
Host
Logan's Roadhouse
East Peoria
06.2025 - Current
Greeted guests warmly upon arrival and ensured a positive first impression.
Managed the seating chart efficiently to optimize table space and guest flow.
Answered phone calls promptly, providing accurate information and securing reservations to support guest experience.
Maintained cleanliness and organization of the host stand and entry area.
Collaborated with team members to address high guest volume, ensuring satisfaction and smooth operations during busy shifts.
Handled guest inquiries and complaints professionally, fostering a welcoming atmosphere and encouraging repeat visits.
Sales Associate
Office Max
East Peoria
11.2023 - 06.2025
Guided customers in locating products and delivering accurate product information to enhance shopping experience.
Aided customers in identifying specific products, addressing inquiries, and offering tailored product advice to support purchasing decisions.
Resolved customer inquiries and issues promptly to ensure satisfaction.
Processed sales transactions using point-of-sale systems efficiently.
Collaborated with team members to achieve daily sales goals effectively.
Maintained store cleanliness and organized merchandise displays regularly.