Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Aiyana Floress

Chicago

Summary

Detail-oriented professional with experience in food service and hospitality. Skilled in time management and communication, ensuring smooth operations and high customer satisfaction. Ready to contribute to a dynamic team and enhance operational effectiveness.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin' Donuts
Fox River Grove
01.2025 - 08.2025
  • Prepared and served food and beverages following company standards.
  • Provided excellent customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the dining area and kitchen.
  • Assisted team members during busy shifts to ensure smooth operations.
  • Stocked supplies and ingredients to meet daily demands effectively.
  • Followed safety and health guidelines in food preparation areas.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Head Hostess

Chilis's Bar and Grill
Crystal Lake
07.2023 - 09.2024
  • Welcomed guests and ensured a positive dining experience.
  • Communicated wait times and restaurant policies to guests clearly.
  • Managed reservations and organized seating arrangements efficiently.
  • Collaborated with servers to facilitate smooth service flow.
  • Assisted in training new hosts on operational procedures.
  • Maintained cleanliness and organization of the front area.
  • Monitored dining area for guest needs and satisfaction levels.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Prep Cook

Ramen DoBo
Cary
08.2021 - 09.2021
  • Prepared ingredients for ramen dishes following standard recipes.
  • Operated kitchen equipment safely, including knives and cooking appliances.
  • Collaborated with team members to ensure timely meal preparation.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Assisted in serving meals to customers as needed.

Education

High School Diploma -

Prairie Ridge High School
Crystal Lake, IL
05-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Food safety compliance
  • Conflict resolution
  • Cash handling
  • Communication skills
  • Initiative and Self-motivation
  • Task prioritization
  • Clear communication
  • Self-discipline
  • Point-of-sale transactions
  • Sanitizing
  • Food preparation
  • Taking orders
  • Valid Driver's license
  • Beverage preparation

Affiliations

  • Basketball
  • Running
  • Pilates
  • Cooking
  • Baking
  • Cleaning
  • Cars
  • Music
  • Art/Pottery

Languages

English
Native/ Bilingual
Spanish
Limited
French
Limited

Certification

  • Food Safety Certificate

References

References available upon request.

Timeline

Crew Member

Dunkin' Donuts
01.2025 - 08.2025

Head Hostess

Chilis's Bar and Grill
07.2023 - 09.2024

Prep Cook

Ramen DoBo
08.2021 - 09.2021

High School Diploma -

Prairie Ridge High School

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Aiyana Floress