- Reviewed and analyzed credit applications and financial information to evaluate the creditworthiness of potential clients.
- Managed and maintained all loan and credit documentation, ensuring compliance with company policies and industry regulations.
- Monitored payment performance, followed up on overdue accounts, and took appropriate actions to address late payments.
- Communicated regularly with clients regarding their credit accounts, providing support and answering inquiries.
- Collaborated closely with internal departments, including collections, legal, and finance, to resolve disputes and ensure debt recovery.
- Generated regular reports on credit performance, overdue accounts, and financial risks for upper management.