Aileen Datu
Morton Grove
Summary
Experienced Healthcare Administrator with 4 years of experience and outstanding knowledge of effective office coordination bringing forth the necessary skills and work ethic to support productivity and efficiency in a busy healthcare environment. Adept in effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Office Administrator
Revitalize Medical Center
12.2019 - Current
- Administer and coordinate the day-to-day activities of the medical office.
- Provide quality customer service to patients and medical providers.
- Managed calendars and scheduled appointments, procedures, meetings and events.
- Ensure the medical office operates with relevant healthcare laws, Medicare regulations, and industry standards.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assured timely verification of insurance benefits and obtained prior authorization approvals prior to patient procedures or appointments.
- Created, maintained and updated filing systems for paper and electronic documents.
- Interviewed potential hires, trained new hires while managing employees to ensure optimal performance and guarantee smooth clinic operations.
- Covered MA duties (check patient in and out, vitals, assist in x-ray and ultrasound procedures)
Education
Bachelor of Science - Health Care Leadership
National Louis University
Chicago, IL12.2019
Associate of Arts - Liberal Arts
Oakton Community College
Skokie12.2017
High School Diploma -
Niles West High School
Skokie05.2012
Skills
- Communication skills
- Customer Service
- Leadership Skills
- Calendar management
- Knowledgeable in CPT and ICD-10 codes
- Knowledgeable in Insurance, Workers Compensation, Auto and Personal Injury
- HIPAA certified
- Microsoft office skills
- Record keeping
Timeline
Office Administrator
Revitalize Medical Center
12.2019 - Current
Bachelor of Science - Health Care Leadership
National Louis University
Associate of Arts - Liberal Arts
Oakton Community College
High School Diploma -
Niles West High School
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