Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Aileen Balcazar

Chicago

Summary

Dynamic professional with extensive experience in customer service and data management, notably at McDonald's. Proven ability to enhance client engagement and streamline inventory oversight. Skilled in fast learning and critical thinking, consistently delivering exceptional results in fast-paced environments while maintaining a positive atmosphere for guests.

Overview

2026
2026
years of professional experience

Work History

Crew Member

McDonald's
Burbank
10.2024 - Current
  • Packed fast food products in approved containers, cups, and bags.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Organized and restocked supplies to support operations and team productivity.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Ice Cream Server

Fuel Creme a Moveable Feast
Villa Park
05.2022 - 09.2025
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Provided excellent customer service through friendly interactions with guests.
  • Maintained safe food handling practices to prevent germ spread.

Teacher's Assistant

AERO Special Education Cooperative
Burbank
06.2024 - 08.2025
  • Graded assignments and tests and documented results into filing systems.
  • Provided one-on-one support to students requiring additional assistance.
  • Facilitated small group learning activities to reinforce lesson objectives.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Created and maintained a safe and engaging learning environment for all students.

Data Administrator

Medical Research Network
DC
07.2023 - 01.2025
  • Managed user access and privileges to secure sensitive data effectively.
  • Communicated with data architects, programmers and engineers to keep projects on track.
  • Implemented security measures to protect confidential information within the databases.
  • Developed data models and database designs to plan projects.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Purged inactive files and destroyed obsolete files following procedures.

Dog Caretaker

Bernice vb vvn

Education

High School Diploma -

Hinsdale South High School
Darien, IL
05-2022

Some College (No Degree) - General Studies

Gallaudet University
Washington, DC

Skills

  • Data management
  • Inventory oversight
  • Food safety practices
  • Customer service
  • Payment processing
  • Classroom support
  • Team collaboration
  • Communication skills
  • Organizational skills
  • Client engagement
  • Quick decision making
  • Customer satisfaction
  • Critical thinking
  • Fast learning

Languages

American Sign Language
Native/ Bilingual
English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Crew Member

McDonald's
10.2024 - Current

Teacher's Assistant

AERO Special Education Cooperative
06.2024 - 08.2025

Data Administrator

Medical Research Network
07.2023 - 01.2025

Ice Cream Server

Fuel Creme a Moveable Feast
05.2022 - 09.2025

Dog Caretaker

Bernice vb vvn

High School Diploma -

Hinsdale South High School

Some College (No Degree) - General Studies

Gallaudet University
Aileen Balcazar