Aiden Howard-Maul

Helped direct traffic at a Seasonal lights display

• Supervised daily operations to ensure adherence to company policies and procedures.
• Trained new staff on operational best practices and safety protocols.
• Resolved customer complaints promptly, fostering a positive dining experience.
• Monitored inventory levels and made sure we had the supplies to prevent shortages during shifts.
• Trained new employees to maximize team performance.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Exercised composure under pressure and in escalated customer service scenarios.
• Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
• Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
• Kept employees operating productively and working on task to meet business and customer needs.

• Assisted with setup and breakdown of event equipment ensuring proper arrangement.
• Managed guest inquiries providing excellent customer service during events.
• Collaborated with team members to maintain cleanliness and organization in assigned areas.
• Monitored crowd control to ensure safety and compliance with venue regulations.