Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aiden Hill

Palatine

Summary

Accomplished Shift Manager at Noodles & Company, adept in decision-making and fostering team development. Spearheaded initiatives enhancing service quality and compliance, achieving notable improvements in employee morale and customer satisfaction. Skilled in cash handling and mentoring, my leadership ensured seamless operations and elevated performance standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Noodles & Company
11.2021 - Current
  • Scheduled staff shifts to maintain optimal coverage during peak hours.
  • Facilitated team meetings to discuss performance metrics and strategic objectives.
  • Conducted safety inspections to ensure compliance with health regulations.
  • Implemented customer feedback initiatives for improved service quality.
  • Led team to achieve high levels of employee morale by fostering positive work environment.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Troubleshot equipment to reduce service calls and downtime.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.

Education

Bachelor of Science - Industrial And Organizational Psychology

Saint Norbert College
De Pere, Wisconsin
12-2027

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Staff motivation
  • Handling customer complaints
  • Punctual and reliable
  • Training and mentoring
  • Relationship building
  • Team development
  • Mentoring and coaching
  • Quality assurance

Certification

  • ServSafe Food Handler's Certification
  • Illinois Driver's License
  • ServSafe Food Protection Manager Certification - National Restaurant Association.

Languages

English
Native or Bilingual

Timeline

Shift Manager

Noodles & Company
11.2021 - Current

Bachelor of Science - Industrial And Organizational Psychology

Saint Norbert College

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Aiden Hill