Summary
Overview
Work History
Education
Skills
Timeline
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Aiden Gibbons

Huntley,IL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Red Lobster
03.2025 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Inspected dishes and utensils for cleanliness.
  • Answered customers' questions, recommended items, and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Cashier/Cook

Chick-N-Dip Drive In
03.2021 - 04.2024
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Maintained work area and kept cash drawer organized.
  • Operated the cash register or POS system to receive payment by cash and checks.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Adhered to food safety standards when storing and preparing foods.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Education

No Degree - Music Education

Northern Illinois University
Dekalb, IL
05.2029

High School Diploma -

Hampshire High School
Hampshire, IL
05-2024

Skills

  • Cleaning and sanitizing and Table resetting
  • Reliability and punctuality
  • Daily specials memorization
  • Food running
  • Cash handling and management
  • Prep work
  • Foodservice sanitation
  • Server communication
  • Multitasking and Time management
  • Suggestive selling

Timeline

Server

Red Lobster
03.2025 - Current

Cashier/Cook

Chick-N-Dip Drive In
03.2021 - 04.2024

No Degree - Music Education

Northern Illinois University

High School Diploma -

Hampshire High School

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Aiden Gibbons