Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Aidan Rocha

CHICAGO

Summary

Pre-med student at Loyola University Chicago with hands-on volunteer experience at Rush University Medical Center. Experienced in patient transport and providing emotional support in high-stress situations. Assisted with onboarding new volunteers, demonstrating strong communication, awareness, and teamwork. Skilled in staying calm under pressure, supporting individuals in crisis, and creating a safe, respectful environment for patients and staff alike.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hospital Volunteer

Rush University Medical Center, RUMC
06.2024 - Current
  • Transported patients throughout the hospital in wheelchairs, ensuring they feel safe, comfortable, and cared for during each interaction
  • Restocked supplies to satisfy department leadership requests.
  • Assist visitors and patients by providing clear directions and guidance around the hospital to improve their overall experience
  • Provided support and companionship to patients in need of assistance.
  • Trained and mentored new volunteers on patient transport, bedside manners, and hospital protocols to ensure consistent, compassionate care

EMS Volunteer

Chicago Fire Department
04.2025 - Current
  • Observed EMTs uphold strict safety protocols during patient transport, emphasizing proper positioning, situational awareness, and calm bedside manner
  • Gained insight into effective teamwork under pressure through role coordination, shared responsibilities, and rapid decision-making
  • Learned how compassionate, clear communication between EMTs and patients helps reduce fear and build trust during emergencies

Crisis Text Line Volunteer

Crisis Text Line
04.2025 - Current
  • Provided real-time emotional support to individuals experiencing mental health crises, including suicidal ideation, trauma, and emotional distress
  • De-escalated high-intensity situations by creating a safe, compassionate space where texters feel heard, understood, and supported
  • Empowered texters to take positive steps by offering empathy, active listening, and connecting them to appropriate mental health resources

Education

Bachelor of Science - Biology

Loyola University of Chicago
Chicago, IL
05-2027

High School Diploma -

Muchin College Prep
Chicago, IL
06-2023

Skills

  • Communication
  • Team Collaboration
  • Emotional Intelligence
  • Adaptability
  • Professionalism & Confidentiality
  • Situational Awareness

Certification

Basic Life Support (BLS)

Bloodborne Pathogens Training Certification

HIPAA Privacy Training Certification

Infection Control Certification

Patient Handling Certification

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

EMS Volunteer

Chicago Fire Department
04.2025 - Current

Crisis Text Line Volunteer

Crisis Text Line
04.2025 - Current

Hospital Volunteer

Rush University Medical Center, RUMC
06.2024 - Current

Bachelor of Science - Biology

Loyola University of Chicago

High School Diploma -

Muchin College Prep

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Aidan Rocha