Ahyanna Bobo
Chicago,IL
Overview
22
22
years of professional experience
Work History
Daycare Licensing Representative
Department of Children and Family Services
07.2023 - Current
- Serves as Day Care Licensing Representative.
- Initiates re-licensing activity (requesting necessary inspections, providing reapplication forms, etc.) prior to the expiration date of day care center and home licenses.
- Provides ongoing monitoring of assigned day care centers and homes, visiting each at least once per year and making additional visits as needed.
- Investigates alleged violations of the Illinois Child Care Act and Department standards and regulations as applied to licensed, unlicensed, and license-exempt facilities.
- Coordinates services with other local, state, or federal standard-setting agencies concerned with inspecting, licensing, funding, and monitoring day care centers, day care homes, or group day care homes.
- Obtains fire and health clearances for day care facilities from the Department of Public Health and state and local fire inspectors.
- Maintains client records (to include filing documents as needed) in accordance with federal and state statutes and guidelines, Department rule, procedure, and accreditation standards, monitoring to ensure that all documentation from other Department sources has been included.
- Provides input into unit meetings.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Child Welfare Specialist
Department of Children and Family Services
02.2020 - 07.2023
- Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
- Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
- Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
- Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
- Contributed to improved inter-agency collaboration by participating in joint meetings, trainings, and initiatives focused on enhancing child welfare practice.
- Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
- Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
- Increased access to resources for struggling families by connecting them with relevant community organizations and programs.
- Enhanced family reunification rates through diligent monitoring and support of parent-child visitations.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Strengthened client engagement by utilizing trauma-informed practices when engaging with children and families experiencing adversity.
- Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
- Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
- Coordinated closely with schools, medical providers, therapists, and other relevant professionals to ensure comprehensive support for children in care.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Human Services Caseworker
Department of Human Services
02.2014 - 02.2020
- Completes comprehensive assessments of individuals and/or families receiving public assistance; assists clients in identification of skills, strengths, motivation, supports, challenges, and barriers to self-sufficiency; maintains eligibility; assures benefit accuracy; in conjunction with the client, establishes obtainable and realistic self-sufficiency goals and objectives,
- Works with clients in a problem-solving framework to establish a responsibility and service plan to address barriers to self-sufficiency. Identifies areas of potential risk to self-sufficiency including child safety, family violence, substance abuse, health issues, etc.; provides case management to coordinate transitional, temporary or long-term services from the continuum of services offered through the department; provides case management to coordinate the activities of the case when multiple service providers are involved
- Determines initial eligibility of the applicants for categories of public assistance programs, at the point of intake; interprets and reviews all automated intake system inquiries; verifies or receives verification of the collected information; interviews applicant in a personal interview to obtain additional information in order to make eligibility decisions; explains and interprets eligibility requirements to applicants and the general public; makes referrals to appropriate service areas; makes collateral contacts to verify and identify eligibility factors and to determine special needs of applicants.
- Manages a public assistance caseload by performing professional casework duties in all categories of assistance; redetermines eligibility for Aid To Families With Dependent Children cases with earned income; reviews expenditures such as child care and medical expenses in relation to eligibility; redetermines eligibility of Medical Assistance No-Grant Spend-down(MANG) cases; reviews medical bills to determine date of medical service, amount, and coverage of billing; determines if there is continued eligibility for payment of medical services; prepares and submits memoranda and documentation of spend-down decisions; determines when client is eligible for a medical card; prepares reapplications for clients whose enrollment in the MANG program has lapsed; swaps cases from one category to another in accordance with eligibility; computes client's monthly grants and food stamp allotments.
- . Responds to routine inquiries from clients, maintains phone contact and initiates correspondence to determine changes in client's status; records case status changes, such as change in address, unit composition, budget computation, food stamp and medical eligibility; notifies client of changes in status and appeal rights; updates data pertaining to assigned case load by completing and filing all agency forms; makes appropriate entries in case records of all actions taken; performs routine clearings to verify client eligibility; ensures that documents placed in record are accurate and complete.
Lead Teacher
Whizz KIdz
01.2011 - 01.2014
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
Line Cook
United States Air Force, USAF
03.2008 - 03.2009
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
Human Resources Specialist
Khols Department Store
03.2003 - 03.2005
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and monitored employee recognition programs.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Education
Bachelor of Arts - Sociology
Chicago State University
Chicago, IL05-2010
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Active listening
- Effective communication
- Verbal communication
- Relationship building
- Scheduling appointments
- Professional ethics
- Public service
- Self motivation
- Interpersonal skills
- Analytical thinking
- Documentation review
- Conflict resolution
- Goal setting
- Computer literacy
- Professionalism
- File management
- Adaptability
- Multitasking Abilities
Timeline
Daycare Licensing Representative
Department of Children and Family Services
07.2023 - Current
Child Welfare Specialist
Department of Children and Family Services
02.2020 - 07.2023
Human Services Caseworker
Department of Human Services
02.2014 - 02.2020
Lead Teacher
Whizz KIdz
01.2011 - 01.2014
Line Cook
United States Air Force, USAF
03.2008 - 03.2009
Human Resources Specialist
Khols Department Store
03.2003 - 03.2005
Bachelor of Arts - Sociology
Chicago State University
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