Summary
Overview
Work History
Education
Skills
Websites
Certification
College Projects
Timeline
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Ahmari Harris

Chicago

Summary

Dynamic professional with a proven track record at Eastern Michigan, excelling in customer service and data analysis. Leveraging strong communication skills and proficiency in Microsoft Office, I successfully enhanced member engagement and satisfaction, contributing to a significant increase in studio membership. Committed to delivering exceptional results through teamwork and problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Eastern Michigan
Ypsilanti
08.2021 - 05.2025
  • Maintained long-term clientele and grew the studio’s membership through sales, new member onboarding, and excellent customer service
  • Welcome visitors and members to the facility, answer incoming calls, and assist the front desk with various administrative tasks
  • Resolved all customer complaints, ensuring the customers were satisfied with the service they were receiving
  • Collect data from Rec Center patrons to inform and enhance program development."

Staff Member

S3 Ventures
Chicago
07.2023 - 08.2023
  • Lollapalooza Barricade - Keep the crowd behind the Barricade and make sure that nobody went over the barricade
  • Provided the crowd with water whenever they felt dehydrated
  • Picked people out of the crowd whenever they passed out or when they can’t stand the heat anymore
  • Chicago White Sox Fan Deck - Scanned everyone who had the appropriate ticket to be in the Fan Deck
  • Didn’t allow anyone without a Fan Deck ticket in the Fan Deck area
  • Guided people to their section when they had trouble finding their section

Education

BBA Bachelor Degree - Computer Information Systems

Eastern Michigan
Ypsilanti, Michigan
04.2025

High School Diploma -

Whitney M Young Magnet High School
Chicago, IL

Skills

  • Microsoft Office
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Dynamics
  • Microsoft PowerPoint
  • Microsoft Project
  • Jupyter Notebook
  • Microsoft SQL Server 2016
  • Visual Studio
  • Microsoft Word
  • Networking
  • Java
  • HTML
  • CSS
  • Bootstrap
  • Python
  • R
  • R Studio
  • SAP
  • Fusion
  • Android Studio
  • Project Management
  • XML
  • Lucid Charts
  • Relational Databases
  • PHP
  • System Analyst and Design
  • Excellent verbal skills
  • Excellent written skills
  • Excellent customer service skills
  • Data analysis
  • Customer service
  • Project management
  • Problem solving
  • Communication skills
  • Analytical thinking
  • Teamwork
  • Business analysis
  • Analytical skills
  • Data entry
  • Customer support

Certification

  • IBM Data Science Professional Certification - Uses advanced analytics, machine learning, and data processing to extract insights and drive decision-making. They work to understand business needs, develop and validate predictive models, and communicate findings to both technical and non-technical audiences. Data scientists at IBM leverage a variety of tools, including Python, R, TensorFlow, and IBM's AI application suites.
  • Certfied Buisness Analysis Professional - Is a certification awarded by the International Institute of Business Analysis (IIBA). It recognizes business analysts with significant experience and expertise in their field, demonstrating their ability to lead and guide others in business analysis tasks.

College Projects

  • College Database
    Designed a comprehensive database system for managing university student, faculty, course, and department data, enabling streamlined academic and administrative operations.
  • Project Management
    Developed a web-based platform to digitize rare archival materials, incorporating advanced search and analysis tools, ensuring global accessibility.
  • System Design and Analysis
    Created an automated payroll system for Eastern Michigan Rec/IM staff to streamline processes, reduce completion time, and ensure timely payments.
  • Product Sales Data Analysis
    Conducted an in-depth analysis of company sales data to identify profitable products and key performance drivers. Explored patterns across sales, products, and other influential business factors.
  • Marketing Campaign Insights Analysis
    Evaluated various marketing campaigns to determine effectiveness and optimize future strategies. Demonstrated the impact of campaign elements on product and platform performance using marketing analytics data.

Timeline

Staff Member

S3 Ventures
07.2023 - 08.2023

Front Desk Receptionist

Eastern Michigan
08.2021 - 05.2025

BBA Bachelor Degree - Computer Information Systems

Eastern Michigan

High School Diploma -

Whitney M Young Magnet High School
Ahmari Harris