AHMAD SINOKROT
Technical Maintenance Of Computers And Telephones
Jerusalem
Summary
Always looking to learn new skills, take on extra responsibilities, and grow professionally. In addition, proactive, customer-oriented professional with over 5 years of experience.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
Work History
Marketing Representative
Jerusalem Technology
01.2020 - Current
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Streamlined internal communication processes, improving collaboration between departments and enhancing overall efficiency.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
PHOTOGRAPHER
Filistiniyat Organization
1 2013 - 1 2015
- Managed a team of photographers
- Captured images that met the goals and KPIs of main stakeholders
- Working with clients to discuss the images they require and how they want to use them.
IT Technician
Jerusalem Technology
10.2016 - 10.2019
- Monitored systems in operation and quickly troubleshot errors.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners
- Established, repaired and optimized networks by installing wiring, cabling and devices.
IT Assistant
Intertech
05.2015 - 05.2016
- Worked on clients' computer repair needs on-site for private customers and small businesses
- Installing hardware and software systems
- Diagnosed software for malware and installed updates or upgrades
- Answered calls, responded to emails, and spoke with clients face-to-face
- Helped management to identify workflow issues and find solutions.
- Install and setup internet and network communication for home use,small business offices and computers
- Full experience of setup , installation and maintenance of computers
Education
HIGH SCHOOL -
Al Eman School
01.1996 - 05.2008
COURSE OF HEBREW LANGUAGE - undefined
Hebrew University
01.2009 - 05.2010
BACHELOR'S DEGREE MEDIA & TV - undefined
Al Quds University
01.2010 - 05.2014
COURSE OF ENGLISH LANGUAGE - undefined
Amid East
01.2014 - 05.2015
Skills
- Arabic
- English
- Hebrew
- Sales
- Social media
- Customer service
- Teamwork
- Problem-Solving
- Handling conflict
Research and trend analysis
[Type] marketing
Additional Information
Managed a team of photographers. Captured images that met the goals and KPIs of main stakeholders. Working with clients to discuss the images they require and how they want to use them. Worked on clients' computer repair needs on-site for private customers and small businesses. Installing hardware and software systems. Diagnosed software for malware and installed updates or upgrades. Answered calls, responded to emails, and spoke with clients face-to-face. Helped management to identify workflow issues and find solutions. Customs clearance of Jerusalem Technology importation thru Ben-Gurion Airport. Conveyance shipments from Jerusalem Technology store to the Customers Network in the main cities of the West Bank.
Driverlicense
GROUPS B
Longtermcommitment
Willingness to make a long-term commitment to the position
Certificationscourses
- Community Empowerment Project
- Social Media in the Palestinian Vision Organization
Personal Information
- Date of Birth: 04/06/91
- Nationality: Jordanian
Timeline
Marketing Representative
Jerusalem Technology
01.2020 - Current
IT Technician
Jerusalem Technology
10.2016 - 10.2019
IT Assistant
Intertech
05.2015 - 05.2016
COURSE OF ENGLISH LANGUAGE - undefined
Amid East
01.2014 - 05.2015
BACHELOR'S DEGREE MEDIA & TV - undefined
Al Quds University
01.2010 - 05.2014
COURSE OF HEBREW LANGUAGE - undefined
Hebrew University
01.2009 - 05.2010
HIGH SCHOOL -
Al Eman School
01.1996 - 05.2008
PHOTOGRAPHER
Filistiniyat Organization
1 2013 - 1 2015
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