Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

AHMAD ALFATIAN

Mount Prospect

Summary

Highly motivated service member with expertise in tactical decision making and team collaboration. Demonstrated success in completing basic and advanced individual training, resulting in the achievement of a logistics specialist certification. Proven track record of enhancing productivity and fostering strong relationships with customers and team members. Exceptional communication skills and meticulous attention to detail, coupled with a strong willingness to learn new techniques and skills. Customer Service and Delivery Driver Well experienced, Reliable and customer-focused professional with over 2-3 years of experience as a delivery driver and a strong background in customer service. Skilled in ensuring accurate, on-time deliveries while maintaining a friendly and professional attitude. Experienced in handling customer inquiries, resolving issues, and providing excellent service. Proficient in route planning, vehicle maintenance, and multitasking in fast-paced environments. Dedicated to building strong customer relationships and contributing to company success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Service Member

National guard
03.2024 - Current
  • Employed tactical decision making methods to carry out critical assignments under pressure
  • Actively participated in ongoing training programs designed to improve individual capability levels
  • Facilitated successful completion of high priority projects by effectively delegating responsibilities among team members
  • Completed basic training and Advanced Individual training
  • Earned a logistics specialist certification from ten weeks training

Delivery Driver

DoorDash and Grubhub
12.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Customer Service

Target
09.2023 - 01.2024
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings, and made a significant difference in my job environment.
  • Promoted positive member relations through providing excellent customer service.
  • Delivered exceptional customer service, addressing concerns and providing product information.

Education

High School Diploma - Computer Science

University of Chicago
Chicago, IL

Skills

  • Teamwork and collaboration
  • Customer service experienced (1 yrs)
  • Verbal and written communication
  • Productivity improvements
  • Flexible schedule
  • Relationship building
  • Willingness to learn
  • Attention to detail
  • Time management
  • Combat training
  • Self motivation
  • Physical fitness
  • Training and development
  • Weapons handling
  • Training expertise

Certification

Logistics specialist

LANGUAGES

Arabic
Native
Originally spoken

Timeline

Service Member

National guard
03.2024 - Current

Delivery Driver

DoorDash and Grubhub
12.2023 - Current

Customer Service

Target
09.2023 - 01.2024

High School Diploma - Computer Science

University of Chicago
AHMAD ALFATIAN