ADRIANA RITCHART
Milan
Summary
My career to this point can be summarized as years of customer service experience, with 2 years of that having the responsibilities of a primary management role. Skilled in operating EKG equipment, interpreting results, and ensuring accurate patient data collection. I am commended for my reliability, precision, and effective communication in fast-paced medical environments. My personal character that I will contribute to the organization includes a great attitude, integrity, a natural problem solver, excellent communication and a high standard of personal responsibility.
Overview
8
8
years of professional experience
Work History
EKG Technician
MercyOne Genesis
05.2023 - Current
- Enhanced patient care by accurately performing EKG testing.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Maintained a clean working environment following infection prevention protocols reducing risks associated with cross contamination.
Data Entry Clerk
Service Steel
04.2022 - 05.2023
- Accurately input orders for multiple clients into company-based software.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled multiple calls per day to address customer inquiries and concerns.
Bookkeeping Clerk
Lubbock Construction
08.2020 - 04.2022
- Supervised payroll, electronic deposits and employee pay adjustments.
- Calculated and prepared checks for utilities, taxes and other payments.
- Efficiently completed material orders, resulting in all projects being completed on time and under budget.
- Assessed buildings and grounds to prepare estimates for restoration work.
Bartender
Brogans
12.2018 - 04.2022
- Balanced daily registers and generated sales reports for management.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
eCommerce Product Listing Associate
BHFO, Inc
01.2018 - 08.2020
- Responsible for creating product listings in the BHFO inventory system by referencing product tags and entering product details into a database
- Use independent judgement as well as product guidelines to determine appropriate product categories and word choice
- Information entered will appear as the product description for online sales.
First Assistant Manager
Versona
05.2017 - 01.2018
- Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.
- Helped with daily cash management, resolved drawer inaccuracies and prepared deposits.
- Supported store manager by implementing directives, coaching employees and resolving front-line issues.
Education
High School Diploma -
Jefferson High School
Cedar Rapids, IAAssociate of Applied Science - Surgical Tech
Black Hawk College
Moline, IL05-2025
Skills
- QuickBooks
- Customer Service
- Decision Making
- Problem-Solving
- Patient communication
- HIPAA compliance
- BLS certification
- Direct patient care
Timeline
EKG Technician
MercyOne Genesis
05.2023 - Current
Data Entry Clerk
Service Steel
04.2022 - 05.2023
Bookkeeping Clerk
Lubbock Construction
08.2020 - 04.2022
Bartender
Brogans
12.2018 - 04.2022
eCommerce Product Listing Associate
BHFO, Inc
01.2018 - 08.2020
First Assistant Manager
Versona
05.2017 - 01.2018
High School Diploma -
Jefferson High School
Associate of Applied Science - Surgical Tech
Black Hawk College
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