Dynamic and results-oriented professional with a proven track record at Canteen Vending and Zara. Excelled in enhancing customer experiences and streamlining operations, showcasing exceptional leadership and POS system proficiency. Achieved significant improvements in service delivery and inventory management, leveraging strong interpersonal skills and a detail-oriented approach to exceed employer expectations.
- Maintained and cleaned coffee machines to ensure optimal performance. locations, ensuring timely replenishment.
- Provided friendly service to office staff and addressed any product concerns.
- Managed inventory tracking and reporting for restocking processes, ensuring product availability.
- Developed strong relationships with office personnel to understand and meet service expectations.
- Maintained and cleaned coffee machines to ensure optimal performance.
- Supervise and support the cashier to ensure efficient and accurate transactions.
- Coordinate with store management to maintain smooth front-end operations during peak hours.
- Assist with resolving customer inquiries, exchanges, and refunds according to company policies.
- Assisted in maintaining the store's appearance and organizing merchandise for optimal sales performance.
- Handle cash, card, and digital payment while ensuring register balances.
- Exceptional customer service and interpersonal skills
- Strong leadership and team management abilities
- Proficient in point-of-sale (POS) systems and cash handling
- Excellent organizational and multitasking skills
- Inventory management and replenishment expertise
- Adaptable and detail-oriented with a proactive approach to problem-solving