Adriana Leon
Poplar Grove
Summary
Dedicated and versatile hospitality professional with experience supporting restaurant and banquet operations in fast-paced, high-volume environments. Skilled in guest service, event support, and team collaboration. Proven ability to adapt to multiple roles, learn new responsibilities quickly, and maintain exceptional service standards while working efficiently while supporting daily operations while maintaining a strong focus on customer satisfaction. Recognized for strong communication, attention to detail, reliability, and commitment to creating positive guest experiences.
Overview
2027
2027
years of professional experience
Work History
Serving Assistant/Runner
Hard Rock Casino
Rockford, IL
2024 - Current
- Assisted servers in delivering food and beverages promptly and accurately while maintaining high standards of guest service.
- Supported daily restaurant operations by preparing dining areas, clearing tables, and ensuring a clean and organized environment.
- Collaborated with servers, kitchen staff, and management to provide efficient service during high-volume periods.
- Assisted with banquet and special event operations, including event setup, food service, and guest accommodations.
- Adapted to multiple operational roles as needed, demonstrating flexibility and the ability to learn new responsibilities quickly.
- Maintained knowledge of menu offerings and service procedures to effectively support guests and team members.
- Contributed to a positive guest experience through strong communication, attention to detail, and teamwork.
- Recognized for reliability, professionalism, and the ability to perform effectively in a fast-paced hospitality environment.
Hostess
Smokey Bone Bar & Grill
Rockford, IL
2022 - 2024
- Served as the primary hostess, greeting guests, managing seating arrangements, and ensuring a positive dining experience.
- Prepare and coordinate takeout orders to ensure accuracy, quality, and timely service.
- Cross-trained in hosting, serving, takeout, catering, utility, and kitchen support functions, providing flexibility across restaurant operations.
- Assist servers and kitchen staff during high-volume periods to maintain efficient service and guest satisfaction.
- Train and mentor new host and server team members on restaurant procedures, customer service standards, and daily operations.
- Support catering and special order preparation as needed while maintaining attention to detail and organization.
- Contribute to smooth restaurant operations through teamwork, communication, and multitasking in a fast-paced environment.
Warehouse Associate
Pedigree Ovens
Harvard, IL
2018 - 2019
- Prepared dough mixtures for dog treats in accordance with production specifications and quality standards.
- Ensured compliance with food safety regulations, company policies, and manufacturing standards.
- Operated and monitored oven production processes for pet food and treat manufacturing.
- Worked with conveyor systems for packaging and distribution.
- Assisted with product packaging, labeling, and preparation for shipment to retail stores and distribution facilities.
- Performed quality checks to maintain product consistency and safety standards.
- Collaborated with production team members to meet daily manufacturing goals and deadlines.
- Maintained a clean and organized work environment in compliance with safety regulations.
Education
High School Diploma -
Harvard High School
Harvard2020
Skills
- Time management
- Attention to detail
- Multitasking and organization
- Safety awareness
- Initiative and Self-motivation
- Flexible schedule
- Product knowledge
- Stock management
- Customer engagement
- Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Serving Assistant/Runner
Hard Rock Casino
2024 - Current
Hostess
Smokey Bone Bar & Grill
2022 - 2024
Warehouse Associate
Pedigree Ovens
2018 - 2019
High School Diploma -
Harvard High School