Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Adrian Saucedo

Chicago,IL

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. I utilize persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Adidas
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Skechers
10.2024 - 01.2025
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Pet Supplies Plus
07.2023 - 10.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Shoe Carnival
05.2022 - 05.2023
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Associate of Arts - Photography

City Colleges of Chicago
Chicago, IL
05-2026

Skills

  • Customer service
  • Time management
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service
  • Photo editing
  • Digital photography
  • Retouching and color correction
  • Creative visionary
  • Photography equipment maintenance

Accomplishments

Two of my own pictures were hung for display in my college.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Adidas
10.2024 - Current

Sales Associate

Skechers
10.2024 - 01.2025

Sales Associate

Pet Supplies Plus
07.2023 - 10.2024

Sales Associate

Shoe Carnival
05.2022 - 05.2023

Associate of Arts - Photography

City Colleges of Chicago

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Adrian Saucedo