Adrian Moreno
Aurora
Summary
Dynamic business owner with a proven track record at Epoxy Champions, excelling in strategic planning and customer service. Expert in vendor negotiation and project management, driving profitability and operational efficiency. Adept at crafting marketing strategies that enhance brand visibility and foster client engagement, while leading teams to exceed performance expectations.
Overview
9
9
years of professional experience
Work History
Owner
Epoxy champions
Aurora
10.2021 - Current
- Developed strategic plans to increase profitability and efficiency.
- Maintained relationships with existing clients by providing superior customer service.
- Created marketing campaigns to attract new customers.
- Managed sales presentations to promote product and brand benefits.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion
- Provided direction and guidance to employees.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Analyzed market trends to identify new business opportunities.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Implemented successful business strategies to increase revenue and target new markets.
- Hosted special events to boost brand awareness and increase community engagement.
Installer
Ultimate Custom Coatings
Aurora
03.2016 - 06.2021
- Coordinated with project managers and other tradespeople to ensure timely project completion.
- Assembled and mounted electronic equipment following technical guidelines and safety standards.
- Mixed, applied, and spread epoxy coating material on floors according to specifications.
- Loaded and unloaded equipment at job sites and maintained safe work environment.
- Cleaned and prep surfaces to be epoxy-coated.
- Followed manufacturer's instructions for product use when mixing and applying epoxy materials on floors or walls.
- Applied sealer over finished epoxy coatings.
- Organized and prepared work trailer for upcoming sanding and finishing projects.
- Conducted quality control checks throughout each stage of a project ensuring that all work is completed according to predetermined standards set forth by the customer or contractor overseeing the job site activities.
- Disposed of any unused products at end of day and project per company regulations regarding waste management policies.
- Repaired damaged or cracked concrete flooring with epoxy patches.
- Identified potential hazards associated with certain types of projects involving hazardous chemicals or industrial machinery operations so appropriate precautions can be taken when needed.
- Operated power sanding and edging equipment, buffers and vacuums and hand scraped according to job requirements.
- Stayed up-to-date on industry trends related to applications processes for different types of flooring treatments including those involving various types of resins or polymers compounds.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Trade School - Heating And Air Conditioning
Environmental Technical Institute
Itasca, IL05-2014
Skills
- Strategic planning
- Customer service
- Sales presentations
- Financial management
- Vendor negotiation
- Project management
- Business development
- Compliance oversight
- Team leadership
- Marketing strategy
- Inventory management
- Event planning
- Staff development
- Marketing tactics
- Problem-solving
- Staff hiring
- Employee relations
- Customer relationship management
- Client engagement optimization
- Audience engagement
- Brand development
- Networking skills
- Humor and wit
- Video editing
- Lead follow up
- Self motivation
- Deadline oriented
- Email and phone etiquette
- Ethics and integrity
- Graphic design
- Writing and editing
- Body language
- Public speaking
- Content creation
- Marketing strategies
- Engaging style
- Clear articulation
- Emotional intelligence
- Engaging storytelling
- Humor integration
- Teamwork
Timeline
Owner
Epoxy champions
10.2021 - Current
Installer
Ultimate Custom Coatings
03.2016 - 06.2021
Trade School - Heating And Air Conditioning
Environmental Technical Institute