Adrian Anderson
Chicago
Summary
Hard working and reliable Assistant/ Customer service Representative, with 10 years of experience. I offer a wide range of skills, that are proven to be effective and efficient in the work place. I pride myself on delivering outstanding customer service, and building long lasting, genuine relationships with clients.
Overview
6
6
years of professional experience
Work History
Wedding Planner Assistant
Elegant & Sophisticated Affairs
05.2024 - Current
- Assisted with day-of-event coordination
- Tracking vendor arrivals, and guest management
- Multitask ceremony set up, and timeline of events
Assistant Event Coordinator
Infuse Hospitality
03.2023 - 04.2024
- Assisted Event Coordinator in creating detailed timelines for each phase of an event project.
- Acted as a Co-Captain in supervising setup, teardown, and vendor coordination during events.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally.
Front Desk Receptionist
Freehand Hotel
06.2021 - 01.2023
- Greeted and checked in guest. Assisted with guest accommodations
- Scheduled, coordinated and confirmed reservations
- Delivered outstanding customer service, and maintained professional relationships with guest
Call Center Sales Representative
Macy's
01.2020 - 03.2021
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Tracked Shipping. Answered customer complaints.
- Managed bridal registries.
Tenant Services Assistant
Vertex Professional Group
05.2019 - 01.2020
- Helped bring together communities with engaging events
- Provided exceptional customer service, leading to an increase in positive feedback from tenants.
- Ensured timely completion of maintenance tasks for improved living conditions and tenant satisfaction.
Education
Associate of Arts - English
University of Cincinnati
Cincinnati, OH06-2017
Skills
- Vendor coordination
- Detail-oriented
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Creativity and adaptability
- Reliability
- Excellent communication
Timeline
Wedding Planner Assistant
Elegant & Sophisticated Affairs
05.2024 - Current
Assistant Event Coordinator
Infuse Hospitality
03.2023 - 04.2024
Front Desk Receptionist
Freehand Hotel
06.2021 - 01.2023
Call Center Sales Representative
Macy's
01.2020 - 03.2021
Tenant Services Assistant
Vertex Professional Group
05.2019 - 01.2020
Associate of Arts - English
University of Cincinnati
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