Adjoko Essenam Akakpo-Tobie

• Supervised daily cleaning operations, ensuring adherence to health and safety standards.
• Trained new staff in efficient housekeeping techniques and best practices.
• Implemented inventory management for cleaning supplies, optimizing resource utilization.
• Conducted regular inspections of facilities to maintain high cleanliness standards.
• Collaborated with management to address operational challenges and improve service delivery.
• Mentored junior staff, fostering a culture of teamwork and accountability within the team.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.

• Maintained high cleanliness standards in guest rooms, ensuring a welcoming environment.
• Enhanced guest satisfaction by providing thorough and timely room cleaning services.
• Replenished guest room water glasses, toiletries, and paper products.

Supported department operations on weekends as second-in-command to housekeeping director. Coordinated tasks among lobby attendants and laundry attendants when additional support was needed. Performed multiple roles to maintain workflow efficiency during staff shortages.

• Supervised daily housekeeping operations, ensuring cleanliness and adherence to hotel standards.
• Trained and mentored staff on best practices for efficient room cleaning and guest service.
• Conducted regular inspections of guest rooms and common areas to uphold cleanliness standards.
• Collaborated with other departments to address guest feedback and improve service delivery.

Supported department operations on weekends as second-in-command to housekeeping director. Coordinated tasks among lobby attendants and laundry attendants when additional support was needed. Performed multiple roles to maintain workflow efficiency during staff shortages.

• Maintained cleanliness and organization of public areas to enhance guest experience.
• Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
• Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.

• To maximize guests’ satisfaction by maintaining hotel rooms in neat, clear and orderly appearance in accordance with the standards of the hotel.
• Provide efficient, prompt, courteous, trouble free and proactive service to guests.
• Reports unusual circumstances to Housekeeping Supervisor.
• Report maintenance requests and replacement orders to Housekeeping Supervisor.
• Maintains high confidentiality in regard to guest privacy.
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language, language and conduct

• Supervised daily housekeeping operations, ensuring cleanliness and adherence to hotel standards.
• Trained and mentored staff on best practices for efficient room cleaning and guest service.
• Conducted regular inspections of guest rooms and common areas to uphold cleanliness standards.
• Collaborated with other departments to address guest feedback and improve service delivery.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Paid attention to detail while completing assignments.

• Provide efficient, prompt, courteous and proactive service to clients.