Summary
Overview
Work History
Education
Skills
Timeline
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ADI AMRAM

Arlington heights

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

18
18
years of professional experience

Work History

Senior Air Coordinator

AHI TRAVEL
  • Managing over 5000 clients across different travel programs
  • Daily supporting 4 different departments in collaboration with the air department
  • Overseeing and supporting 20 staff members with their daily work
  • Overnight and after hours contact person for the ground staff across the world

Office Manager

OLYMPIAN DIAMONDS
12.2020 - 06.2023
  • Supervised a staff of 10 administrative employees
  • Supported the Owner in – recruiting, Sales, Invoicing and Memos to clients, collecting money
  • Accounting - Daily deposits, daily bank wiring, payables and receivables, monthly revenue cycle, quarterly statements
  • Managing Vendors and suppliers
  • Successfully returned 1M worth of outstanding debt by building interpersonal relationships with clients

Corporate Account Manager

FROSCH TRAVEL
10.2017 - 03.2020
  • Coordinated full sales lifecycle from proposal development to closings and follow-up.
  • Secured competitor business via strategic marketing, service programs, and promotions.
  • Established profitable partnerships in the airline sector to grow corporate account base.
  • Negotiated profitable proposals with major companies, securing long-term accounts worth over $20M annually.


Team Manager

Swiss Airlines
01.2005 - 10.2016
  • Led employee relations through effective communication, coaching, training, and development.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

MBA - Tourism And Hospitality Management

The Open Univercity
Tel-Aviv, Israel
06-2007

Skills

  • Recordkeeping
  • Consulting
  • Time management
  • Point of contact
  • Team oversight
  • Team collaboration
  • Attention to detail
  • Multitasking and organization

Timeline

Office Manager

OLYMPIAN DIAMONDS
12.2020 - 06.2023

Corporate Account Manager

FROSCH TRAVEL
10.2017 - 03.2020

Team Manager

Swiss Airlines
01.2005 - 10.2016

Senior Air Coordinator

AHI TRAVEL

MBA - Tourism And Hospitality Management

The Open Univercity

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