ADELINA KOKALJARI
Chicago
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
7
7
years of professional experience
Work History
Public Safety Officer
Community First Medical Hospital
10.2024 - Current
- Answered emergency calls for help from citizens and business owners.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
Sales Manager
Cermak resale shop
08.2021 - 08.2024
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Tracked monthly sales to generate reports for business development planning
- Performed sales consultations and educated clients on products and services
Manager
Betty's and Nick haircut salon
01.2020 - 04.2020
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of roles
Dispatch Supervisor
International Protective Service Agency
08.2019 - 12.2019
- Mentored, trained and managed team of 10 employees
- Offered insight and direction, helping boost overall performance
Materials Management Distribution Technician
Community First Medical Center
02.2018 - 07.2019
- Monitored attendance and productivity for employees by maintaining accurate and updated records
- Reviewed scope of each project to estimate number of man-hours required
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
Education
High School Diploma -
Steinmetz College Prep
Chicago, IL06.2015
Skills
- Sales Tracking
- Budgeting and P&L
- Persuasive Negotiations
- Relationship Building
- Verbal and Written Communication
- Problem-Solving
- Product and Service Management
Languages
Albanian
Native or Bilingual
Macedonian
Native or Bilingual
Turkish
Full Professional
English
Full Professional
Timeline
Public Safety Officer
Community First Medical Hospital
10.2024 - Current
Sales Manager
Cermak resale shop
08.2021 - 08.2024
Manager
Betty's and Nick haircut salon
01.2020 - 04.2020
Dispatch Supervisor
International Protective Service Agency
08.2019 - 12.2019
Materials Management Distribution Technician
Community First Medical Center
02.2018 - 07.2019
High School Diploma -
Steinmetz College Prep
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