Addrienne Markley
Sparta
Summary
Experienced in managing daily store operations, including cash handling and inventory management, ensuring compliance with safety regulations and company policies. Demonstrated ability to resolve customer complaints effectively, contributing to improved customer satisfaction and retention. Skilled in creating work schedules and training new staff, fostering a collaborative team environment that enhances overall operational efficiency. Proven track record of monitoring inventory levels and executing timely restocking procedures to maintain optimal product availability.
Overview
20
20
years of professional experience
1995
1995
years of post-secondary education
Work History
Store Manager
A&I Supply and Rental
Steeleville
05.2025 - 01.2026
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
Department Manager
Buchheit
Sparta
04.2023 - 05.2025
- Supervised daily operations, ensuring adherence to quality standards and improving overall efficiency across the department.
- Trained and mentored new team members, enhancing their skills and ensuring consistent performance across all shifts.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Certified Nursing Assistant
Sparta Community Hospital
Sparta
02.2019 - 10.2023
- Provided compassionate personal care to patients, fostering a supportive environment that promoted recovery and well-being.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Trained and mentored new staff on patient care procedures and protocols, enhancing team efficiency and knowledge retention.
- Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations and improving data accessibility.
- Assisted in the basic rehabilitation of patients, contributing to their recovery and enhancing physical mobility and independence.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Certified Nursing Assistant
Randolph County Care Center
Sparta
10.2005 - 01.2019
- Monitored patient vital signs and reported changes to healthcare team, enhancing patient safety and response times.
- Provided compassionate personal care to patients, fostering a supportive environment that promoted recovery and well-being.
- Assisted in the basic rehabilitation of patients, contributing to their recovery and enhancing physical mobility and independence.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Education
GED
Red Bud, ILSkills
- Cash handling
- Inventory management
- Customer complaint resolution
- Staff training and mentoring
- Work scheduling
- Team collaboration
- Quality assurance
- Cash reconciliation
- Bank deposit management
- POS systems
- Store operations
- Employee scheduling
- Retail inventory management
- Opening and closing procedures
- Team motivation
References
References available upon request.
Timeline
Store Manager
A&I Supply and Rental
05.2025 - 01.2026
Department Manager
Buchheit
04.2023 - 05.2025
Certified Nursing Assistant
Sparta Community Hospital
02.2019 - 10.2023
Certified Nursing Assistant
Randolph County Care Center
10.2005 - 01.2019
GED