Addison Kurcz
Glenview
Summary
Well-organized professional who is skilled in providing high-quality customer service. An exceptional leader with proven communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Child Caregiver
LilyPad Learning Center
Ames
08.2024 - Current
- Supervised daily activities and ensured a safe environment for children.
- Communicated effectively with parents about children's progress and needs.
- Monitored children's behavior and resolved conflicts quickly using skills learned in child development.
Server
Tangled Roots
Glenview
11.2021 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Trained new servers on menu items and restaurant procedures.
- Maintained cleanliness and organization of dining area and kitchen areas throughout shifts.
- Resolved customer complaints effectively to ensure satisfaction.
- Provided excellent customer service and experience for guests.
Thrivent Financial
Chicago
05.2025 - 08.2025
- Engaged in training sessions with other interns to enhance knowledge of field procedures and tools.
- Communicated effectively with my Capstone team members to create a presentation about our mock financial group.
- Collaborated with other interns in my Capstone group to come up with a marketing strategy for our project.
- Participated in regular team meetings with members in the office, contributing to discussions on case studies, and setting weekly objectives.
- Assisted the financial advisors in the office.
Education
Iowa State University
Ames, IA05-2026
Glenbrook South High School
Glenview, IL06-2022
Skills
- Customer service
- Team collaboration
- Presentation skills
- Organized
- Marketing
- Microsoft Office Suite
- Google drive
- Python programming
- Salesforce
- MoneyGuidePro
Affiliations
- Volunteer at Ames Animal Shelter
- Alpha Chi Omega
- Letters of Love
References
References available upon request.
Timeline
Thrivent Financial
05.2025 - 08.2025
Child Caregiver
LilyPad Learning Center
08.2024 - Current
Server
Tangled Roots
11.2021 - Current
Iowa State University
Glenbrook South High School