Dynamic and goal-oriented professional with experience at NutraDrip, excelling in customer relationship management and team collaboration. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Adaptable and reliable, I consistently contribute to service improvements and foster positive a positive work environment. Skilled in utilizing electronic systems for efficient operations.
Overview
6
6
years of professional experience
Work History
Remotes Sales Assistant
NutraDrip
01.2025 - Current
Assisted customers with product inquiries, fostering positive shopping experiences.
Participated in team meetings, sharing insights on customer preferences and trends.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Responded to customer feedback promptly, contributing to service improvements.
Assisted customers with prompt and polite support in-person and via email.
Collaborated with team members to achieve a cohesive and efficient work environment.
Optometry Technician
Whittaker Eye Associates
10.2023 - 12.2024
Assisted in patient intake and data entry for accurate medical records
Prepared examination rooms, ensuring cleanliness and availability of necessary equipment
Supported optometrists during eye exams by providing tools and managing patient comfort
Educated patients on proper contact lens care and vision health practices
Conducted preliminary tests, including visual acuity and pressure assessments
Utilized electronic health record systems to document patient interactions efficiently
Collaborated with team members to streamline office operations and enhance patient flow
Trained first-time contact wearers on insertion and removal of lenses.
Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
Completed insurance claim forms accurately, expediting reimbursements for both patients and the practice.
CNA
Apostolic Christian Home of Sabetha
03.2020 - 11.2024
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Documented patient progress and care details accurately in electronic health records.
Maintained cleanliness of patient rooms and ensured compliance with safety standards.
Supported mobility by assisting patients in exercises and transferring safely between locations.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Sales Executive/Accounting Assistant/Sales Excutive/Assistant Accountant/Logistics Coordinator at AT METAL PTE LTDSales Executive/Accounting Assistant/Sales Excutive/Assistant Accountant/Logistics Coordinator at AT METAL PTE LTD