Adam Obman
Roselle
Summary
Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Decisive multi-tasker with drive to take on new opportunities with great organization.
Overview
25
25
years of professional experience
Work History
Automotive Service Advisor
Holman Enterprise
Bartlett
12.2012 - Current
- Greeted customers, identified their needs and provided advice on automotive services.
- Assisted customers with vehicle service inquiries and appointment scheduling.
- Analyzed vehicle issues and recommended appropriate repair services to clients.
- Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
Lead Mechanical Technician
Midas
Naperville
06.2000 - 11.2012
- Performed maintenance and repairs on a variety of mechanical equipment, such as pumps, motors, valves, compressors, and gearboxes.
- Diagnosed mechanical issues in vehicles effectively and efficiently.
- Conducted routine maintenance on various automotive systems and components.
- Utilized diagnostic tools to identify vehicle performance issues accurately.
- Maintained detailed records of repairs and services performed on vehicles.
- Trained junior technicians on best practices and safety protocols.
Education
Automotive Mechanic - Automotive
Universal Technical Institute
Glendale Heights, IL04-2002
Skills
- Customer service
- Vehicle diagnosis
- Repair recommendations
- Appointment scheduling
- Parts ordering
- Automotive maintenance
- Problem solving
Timeline
Automotive Service Advisor
Holman Enterprise
12.2012 - Current
Lead Mechanical Technician
Midas
06.2000 - 11.2012
Automotive Mechanic - Automotive
Universal Technical Institute
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