Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hobbies
Generic

Adam Linder

North Aurora,IL

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Vicar/ Director of Music and Worship

Faith Lutheran Church
12.2024 - Current
  • Managed budgets, resources, and logistics for various music-related events, ensuring efficient utilization of funds and successful event execution.
  • Provided pastoral care to musicians in times of need by offering support, encouragement, and guidance.
  • Served as a liaison between pastoral staff and congregation members, addressing concerns or questions promptly while maintaining confidentiality when appropriate.
  • Collaborated with other local churches to foster ecumenical partnerships and community-wide events that promoted unity within the larger faith community.
  • Preached sermons regularly during worship services, effectively communicating biblical principles to diverse audiences.

Campus Safety Officer

North Central College
05.2024 - Current
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Educated students and staff on campus safety procedures through presentations and workshops, fostering a culture of awareness and preparedness.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.
  • Participated in ongoing training opportunities related to security best practices and legal compliance requirements for educational institutions.
  • Performed conflict resolution between student body, parents, teachers, and administration.

Musician/Music Teacher

Self Employed
03.2018 - Current
  • Developed strong working relationships with teachers, parents and students to propel school vision and goals.
  • Mentored struggling students with individualized approach to enhance learning.
  • Advised parents of student progress by communicating student's achievements and developing methods for improvement.
  • Oversaw student progress by reviewing performance utilizing metrics.
  • Use problem solving skills to handle complex scheduling and instructive challenges.

Customer Service Manager/Sales Manager

Guitar Center
11.2017 - 03.2018
  • Develop and execute strategies to solve unique problems customer face daily
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Sales Associate/Assistant Manager

Guitar Center
12.2016 - 11.2017
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate and Social Media Manager

Hix Bros Music
11.2014 - 12.2016
  • Prepared merchandise for sales floor by pricing or tagging.
  • Executed regular cleaning and organization protocols to maintain a clean and inviting storefront.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Tracked stock using company inventory management software.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Unloaded pallets and deliveries and organized products in storage

Education

Master of Arts - Theological Studies

Independant Lutheran Seminary
Klamanth Falls, OR
11-2025

High School Diploma -

Geneva Community High School
Geneva, IL
08.2014

Skills

  • Problem resolution
  • Relationship building
  • Payment processing
  • Spiritual formation
  • Stewardship education
  • Biblical studies
  • Administrative tasks
  • Willingness to learn

Certification

Illinois PERC Holder


American Red Cross CPR Certified


American Red Cross First Aid/ Stop The Bleed Trained.


Smith Driving Course Certified

Timeline

Vicar/ Director of Music and Worship

Faith Lutheran Church
12.2024 - Current

Campus Safety Officer

North Central College
05.2024 - Current

Musician/Music Teacher

Self Employed
03.2018 - Current

Customer Service Manager/Sales Manager

Guitar Center
11.2017 - 03.2018

Sales Associate/Assistant Manager

Guitar Center
12.2016 - 11.2017

Sales Associate and Social Media Manager

Hix Bros Music
11.2014 - 12.2016

Master of Arts - Theological Studies

Independant Lutheran Seminary

High School Diploma -

Geneva Community High School

Hobbies

Independent Mental Health Ministry-  Strong dedication to helping member of Christ's Church in dealing with mental health and addiction.


Church Historian- Avid reader of The Church Fathers, focusing on fidelity to the Apostolic Deposit of Faith.


Christian Apologist- Active member of numerous apologetics communities focused on spreading the gospel, and clearing up confusion regarding the Christian faith.



Similar Profiles

CREATE PROFILE
Adam Linder