Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Jung

Bourbonnais,IL

Summary

Results-driven professional with over 15 years of diverse experience in customer service, inventory management, and team leadership across various industries, including automotive, medical coding, and technical services. Proven ability to provide exceptional customer service, manage and oversee inventory processes, and ensure the accuracy of technical documentation and data. With a strong foundation in automotive knowledge, including parts procurement, service management, and customer satisfaction, I bring valuable expertise in parts sales, order fulfillment, and inventory control. A demonstrated leader with a keen eye for detail, committed to problem-solving, conflict resolution, and ensuring operational efficiency. Adept at utilizing strong communication, time management, and technical proficiency to foster teamwork, drive growth, and achieve business objectives. Eager to leverage my broad skill set to support the parts sales process and contribute to the continued success of Patriot Motors Bradley LLC.

Overview

31
31
years of professional experience

Work History

Accounts Receivable Associate

Vital Care Industries
03.2025 - Current
  • Utilized accounting software platforms for efficient data entry and organization.
  • Posted cash receipts, driving integrity of accounts receivable balances and bank deposits.
  • Recorded incoming payments and updated customer accounts accordingly.
  • Worked closely with other departments to optimize cross-functional communication and collaboration.

Medical Coder Lead

Centers for Pain Control
01.2021 - 01.2024
  • Compiled, classified and coded high volumes of patient data each day
  • Ensured strict adherence to privacy laws HIPAA when handling sensitive patient information during coding process
  • Served as liaison between coders, billers, clinicians, and management teams to facilitate effective communication regarding coding-related issues
  • Monitored changes in regulatory requirements that could impact organization's coding processes or reimbursement rates

Coding Team Lead

OAK Orthopedics
01.2015 - 01.2021
  • Promoted to Team Lead within first year of employment
  • Conducted regular audits of coded data to ensure accuracy and compliance with industry standards
  • Directed and conducted recruitment, hiring, training, and termination of personnel
  • Conducted performance evaluations for team members
  • Built and supervised a team of 5 certified medical coders

Certified Medical Auditor, Surgery Coder

Meridian Medical Associates
01.2011 - 01.2015
  • Provided training and education on correct coding, billing, and documentation procedures
  • Reviewed medical records for accuracy and compliance with regulations
  • Prepared detailed reports on audit findings and recommendations for improvement
  • Collaborated with healthcare providers to address audit findings and improve processes

Medical Coder

OAK Orthopedics
01.2011 - 01.2011
  • Actively participates in continuing education opportunities to improve job performance and/or maintain credentialing
  • Utilized various coding resources, such as ICD-9-CM, CPT, and HCPCS Level II manuals, to assign accurate codes
  • Responded promptly to inquiries from billing departments regarding code selections and documentation requirements
  • Met or exceeded productivity goals of 80 claim submissions per day

Compression Tech II, ESO Engineering Technician II, ESO Engineering Technician I

EchoStar Broadcasting Corporation
01.2006 - 01.2011
  • Developed and maintained technical documentation, including shift reports, service outage reports, and maintenance tickets
  • Assisted in managing department projects, ensuring timely completion and adherence to operational procedures
  • Coordinated and conducted outage and restoration activities, escalating notifications as necessary
  • Performed shipping, receiving, security, and escort duties to support department operations
  • Acquired knowledge and expertise to advance from ESO Tech I to ESO Tech II

Receiving Manager

Barnes and Noble
01.2005 - 01.2006
  • Supervised a team of 2 receiving clerks and managed inventory records
  • Organized shifts and ensured proper stocking and arrangement in the warehouse
  • Verified received materials and ensured compliance with safety norms
  • Coordinated shipments, deliveries, and resolved inventory discrepancies

PC Support Technician

TigerDirect.com PC Outlet
01.2004 - 01.2005
  • Conducted diagnostic testing and replacement of warranty/non-warranty hardware
  • Installed and maintained hardware, software, and peripherals
  • Assisted users with software and hardware inquiries and troubleshooting
  • Managed inventory and escalated issues as needed

Plumbing Department Head, Assistant Tire Department Head, Automotive Service Advisor

Farm and Fleet
01.1994 - 01.2004
  • Provided exceptional customer service from intake to vehicle release
  • Generated and processed work orders and invoices
  • Procured the required parts from suppliers and guarantee their delivery to the technicians
  • Managed inventory, customer records, and resolved service complaints
  • Achieved promotions to Assistant Department Head and Department Head

Education

Associate of Applied Science - Electronics and Computer Technology

DeVry University
Tinley Park, IL

Skills

  • Customer Service Excellence
  • Leadership & Team Management
  • Time Management & Organizational Skills
  • Inventory Management
  • Attention to Detail
  • Technical Proficiency
  • Automotive Knowledge
  • Problem Solving and Conflict Resolution
  • Strong Communication Skills

Timeline

Accounts Receivable Associate

Vital Care Industries
03.2025 - Current

Medical Coder Lead

Centers for Pain Control
01.2021 - 01.2024

Coding Team Lead

OAK Orthopedics
01.2015 - 01.2021

Certified Medical Auditor, Surgery Coder

Meridian Medical Associates
01.2011 - 01.2015

Medical Coder

OAK Orthopedics
01.2011 - 01.2011

Compression Tech II, ESO Engineering Technician II, ESO Engineering Technician I

EchoStar Broadcasting Corporation
01.2006 - 01.2011

Receiving Manager

Barnes and Noble
01.2005 - 01.2006

PC Support Technician

TigerDirect.com PC Outlet
01.2004 - 01.2005

Plumbing Department Head, Assistant Tire Department Head, Automotive Service Advisor

Farm and Fleet
01.1994 - 01.2004

Associate of Applied Science - Electronics and Computer Technology

DeVry University
Adam Jung