Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adam Fresen

Streamwood

Summary

Dynamic Public Safety Officer with extensive experience, ands skilled in crisis intervention and emergency response. Proven ability to de-escalate volatile situations and ensure safety through effective communication and conflict resolution. Adept at incident reporting and utilizing surveillance systems to enhance public safety.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Public Safety Officer I - Armed

Advocate Aurora Health Care
Chicago
04.2025 - Current
  • Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients, visitors, and team member incidents. It serves as a primary resource for de-escalation.
  • Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants, children, fire, and active threats. Responds immediately to emergencies and crisis situations; physically intervenes in accordance with training in situations that have the potential for injury.

Auxiliary Police Officer

Schuamburg Police Department
Schaumburg
12.2024 - Current
  • Performs traffic control for special events and emergencies, booking duties, and enforces village parking ordinances.
  • Installation and removal of vehicle boot equipment; responding to vehicle lockout services.

Field Service Technician

Universal Gaming Group
Addison
12.2016 - 04.2025
  • Install, remove, service, diagnose, and program all brands of video gaming slot machines.
  • Performs dispatching duties , respond to service calls, and Manage vehicle inventory & paperwork.

Supervisor & Instructor of Beach Operations

Wilmette Park District
Wilmette
05.2002 - 08.2016
  • Instruct and certify new and current employees; run in-service drills and monitor the park for emergencies.
  • Enforce all park district ordinances, manage all scheduling and necessary paperwork, and dispatch employees to emergencies.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.

Public Safety Officer (Armed)

Illinois Institute of Technology
Elk Grove
09.2012 - 01.2014
  • Armed patrols of subdivisions, mobile parks, and issues citations when appropriate for speeding, stop signs, and other property ordinances. Respond to emergencies that occur on the property.
  • Issue eviction notices, and respond to call-outs. Including emergencies, and assist other departments.

  • Investigated suspicious activities, disturbances, thefts, or other criminal activity.
  • Prepared detailed incident reports following investigations.
  • Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
  • Inspected buildings and grounds to detect signs of intrusion or vandalism.

Public Safety Officer (Armed)

Illinois Institute of Technology
Chicago
09.2011 - 08.2012
  • Armed patrols of the campus on foot and in vehicles respond to various calls, including fire, armed robbery, sexual assault, and burglary. Unwanted subjects.
  • Responds immediately to emergencies, crisis situations, and mental health. Physically intervenes in accordance with training to address situations that have the potential for injury.
  • Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
  • Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
  • Communicated effectively via radio transmissions with other officers while patrolling assigned area.
  • Provided security services for special events and responded to incidents involving alcohol or drugs.
  • Inspected buildings and grounds to detect signs of intrusion or vandalism.
  • Provided escorts for individuals who requested assistance after dark hours.
  • Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.

Education

Associate of Applied Science - Law Enforcement

Oakton Community College
Des Plaines, IL
06-2010

Certificate - Law Enforcement

Oakton Community College
Des Plaines, IL
06-2010

Skills

  • Emergency response
  • Crisis intervention
  • Incident reporting
  • Traffic control
  • De-escalation techniques
  • Surveillance systems
  • Conflict resolution
  • Physical training
  • First aid administration
  • Conflict de-escalation
  • Less lethal weaponry
  • Crime prevention
  • Firearms
  • Self-defense
  • Incident documentation
  • Foot patrolling
  • Law enforcement information databases
  • Subpoena delivery
  • Verbal and written communication
  • Team building and development
  • Render aid
  • Public safety
  • Police Equipment Operation

Certification

  • Certificate of Completion of Bloodborne Pathogens & Heartsaver First Aid, CPR & AED. ECard Code 256019581208
  • Certificate of Completion of Introduction to the National Incident Management System and Incident Command Systems- F.E.M.A.
  • Certificate of Completion of L.E.A.D.S.
  • Certificate of Completion of Firearms Training (Semi-Automatic) & RE- Certification
  • COMPLETED TRAINING FOR THE FOLLOWING TASER ENERGY WEAPON: TASER 7
  • PERMANENT EMPLOYEE REGISTRATION
  • TITLE 20: CORRECTIONS, CRIMINAL JUSTICE, AND LAW ENFORCEMENT CHAPTER V: ILLINOIS LAW ENFORCEMENT TRAINING AND STANDARDS BOARD PART 1720 ILLINOIS POLICE TRAINING ACT SECTION 1720.APPENDIX C FIREARM QUALIFICATION COURSE-OF-FIRE
  • Certificate of Completion of Hazardous Materials- O.A.S.H.

Timeline

Public Safety Officer I - Armed

Advocate Aurora Health Care
04.2025 - Current

Auxiliary Police Officer

Schuamburg Police Department
12.2024 - Current

Field Service Technician

Universal Gaming Group
12.2016 - 04.2025

Public Safety Officer (Armed)

Illinois Institute of Technology
09.2012 - 01.2014

Public Safety Officer (Armed)

Illinois Institute of Technology
09.2011 - 08.2012

Supervisor & Instructor of Beach Operations

Wilmette Park District
05.2002 - 08.2016

Associate of Applied Science - Law Enforcement

Oakton Community College

Certificate - Law Enforcement

Oakton Community College

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Adam Fresen