Adali Jacinto
Cicero
Summary
Dynamic professional with expertise in delivery coordination and forklift operation at Menards. Proven track record in optimizing schedules and enhancing customer satisfaction through effective communication and complaint handling. Successfully trained new associates, boosting team performance.
Overview
8
8
years of professional experience
Work History
Delivery Coordinator
Menards
07.2017 - Current
- Coordinated delivery schedules to optimize routes and improve efficiency.
- Assisted in tracking inventory levels and ensuring timely replenishments.
- Supported communication between drivers, customers, and warehouse staff for seamless operations.
- Maintained accurate records of deliveries and customer interactions using organizational tools.
- Adapted quickly to new software systems for managing delivery logistics and tracking.
Sales Associate
Menards
07.2017 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Executed sales transactions accurately, maintaining cash handling integrity.
- Collaborated with team members to achieve store sales goals consistently.
- Trained new associates on product knowledge and effective sales techniques.
- Developed strong relationships with customers, fostering repeat business opportunities.
- Monitored inventory levels, ensuring stock availability aligned with sales trends.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Menards
07.2017 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer and balanced registers at the end of shifts.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to enhance checkout efficiency during peak hours.
- Helped customers complete purchases, locate items, and join reward programs.
Forklift Operator
Menards
07.2017 - Current
- Operated forklifts to efficiently load and unload materials from trucks and warehouse racking systems.
- Conducted routine inspections of equipment to ensure safety and compliance with operational standards.
- Collaborated with team members to optimize material handling processes, reducing downtime during shifts.
- Maintained accurate inventory records using warehouse management systems for effective tracking of stock levels.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Education
911 Telecommunicater
College of DuPage
Glen Ellyn, IL2022
Skills
- Delivery tracking
- Complaint handling
- Schedule coordination
- Merchandise inspections
- Forklift operation
- Cash handling experience
- Coaching and mentoring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Coordinator
Menards
07.2017 - Current
Sales Associate
Menards
07.2017 - Current
Cashier
Menards
07.2017 - Current
Forklift Operator
Menards
07.2017 - Current
911 Telecommunicater
College of DuPage