Adair Robinson
Champaign,Il
Summary
Hardworking Project Manager gifted with hitting performance specifications to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits technical skills when using project management methodologies and database tools to increase productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Supervisor
Stratosphere Quality, LLC
10.2022 - 01.2023
- On site supervision of projects in quality assurance with teams of 3-5 quality inspectors (QIs)
- Worked directly with Warehouse Manager on logistics and proper workflow of supply chain management through Toyota Production System
- Submitted daily reports to Client and Regional Manager entailing productivity and billing for hours worked.
- Trained employees in safety procedures and protocols as directed by company regulations
04.2022
Apheresis Group Lead
CSL Plasma
01.2022 - 04.2022
- Supervised 5-7 employees on plasmapheresis process from donor set-up to donor disconnect
- Ensured all employees followed all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures while interacting with donors
- Conduct routine audits of internal procedures, document, and report to Center Manager.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Site Coordinator
DREAAM House, Uni Place
02.2021 - 12.2021
- Managed staff of 15 employees and 60 children ages 7-12
- Worked directly with Founder and teachers in design and implementation of STEM and physical activities for children in program
- Reported directly to Founder daily with reports of progress for programs
- Weekly audits and reports on employee performance
- Worked directly with teachers and parents to provide solutions and support for any issues regarding their children.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
Sr. Operations Administrator
FedEx
02.2019 - 12.2020
- Assists management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review
- Established timely delivery and mitigated loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for customer.
- Handled over 300 packages daily.
Traveling Project Coordinator
Crossmark Inc
08.2016 - 01.2019
- Traveled nationwide and assist Project Managers and local teams with coordination of projects ranging from merchandising resets, installation of fixtures, to complete store remodels
- Worked directly with stakeholders, clients, and customers in coordination of project life cycle, time management, budgets, and billing for hours worked on projects.
- Coordinated and supervised over 50 projects.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments
Team Lead/Brand Ambassador
Crossmark Inc
04.2011 - 07.2016
- Trained and supervised team of 10-15 Brand Ambassadors in performing in-store product demonstrations
- Work directly with Store Directors and Department Managers to ensure all work areas are OSHA compliant before, during, and at end of shift
- Collect all time sheets and receipts for purchases, enter data through salesforce, and emailed daily reports to both Project Manager and customer.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Brand Ambassador
Crossmark Inc
01.2010 - 03.2011
- Engaged, educated, and sold consumers on features and perks of specific products by performing onsite in store product presentations.
- Increased sales by 25%.
Customer Service Clerk
Mach 1 Food Shop
02.2007 - 10.2009
- Greeted customers that walked into establishment, handled cash and credit/debit transactions through POS systems
- End of day duties included final count of registers and safe, separation of credit, debit, and lottery purchases, along with final report of all activity emailed to Store Manager.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Education
BS Business Administration: Public Administration -
Colorado Technical University Online
Colorado Springs, CO11.2020
AAS: Multimedia Graphic Design -
International Academy of Design & Technology Chicago
Chicago, IL12.2005
Skills
- Budget Administration
- Goal Establishment
- Project Management
- Safety Processes and Procedures
- Progress Tracking
- Lean Manufacturing and Design
- Workflow Coordination
- Risk Assessment
- Operational Reporting
Skills Certifications
- Adaptive
- Customer Service
- Communication
- Leadership
- Supervisory
- Sales
- Marketing
- Cash Handling
- Data Analysis
- Statistics
- Problem Solving
- Microsoft 365
- Google Office Suite
- Adobe Creative Suite
- Presentational
- Data Collection
- Data Entry
- OSHA
- Training
- Presentation
- Organizational
- Administrative
- Project Coordination
- Customer Relations
- Customer Retention
- CRM
- Planograms
- Companion/Minitab
- Oracle
- Salesforce
- Logistics/Supply Chain Management
- Conflict Resolution
- Type 35wpm
- Short Key
- LEAN/Six Sigma Green Belt
- Amazon AWS Cloud Practitioner Essentials
- Certified Business Analysis IIBA
Certification
- LEAN/Six Sigma Green Balt Training - Micro Train Technologies
- Amazon AWS Cloud Practitioner Essentials, Micro Train Technologies
- Business Analysis IIBA Essentials - Micro Train Technologies
Timeline
Project Supervisor
Stratosphere Quality, LLC
10.2022 - 01.2023
04.2022
Apheresis Group Lead
CSL Plasma
01.2022 - 04.2022
Site Coordinator
DREAAM House, Uni Place
02.2021 - 12.2021
Sr. Operations Administrator
FedEx
02.2019 - 12.2020
Traveling Project Coordinator
Crossmark Inc
08.2016 - 01.2019
Team Lead/Brand Ambassador
Crossmark Inc
04.2011 - 07.2016
Brand Ambassador
Crossmark Inc
01.2010 - 03.2011
Customer Service Clerk
Mach 1 Food Shop
02.2007 - 10.2009
BS Business Administration: Public Administration -
Colorado Technical University Online
AAS: Multimedia Graphic Design -
International Academy of Design & Technology Chicago
- LEAN/Six Sigma Green Balt Training - Micro Train Technologies
- Amazon AWS Cloud Practitioner Essentials, Micro Train Technologies
- Business Analysis IIBA Essentials - Micro Train Technologies
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