Abree Brinkman
Rockford
Summary
Dynamic sales professional with expertise in customer service and product promotion, honed at L Brands Inc. Bath And Body Works. Proven ability to convert casual shoppers into loyal customers through effective communication and problem-solving. Skilled in cash handling and adept at fostering long-term relationships to drive business growth.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Hooters Girl
Hooters
05.2023 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Fueling Supervisor
United States Parcel Service
08.2022 - 04.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Sales Associate
L Brands Inc. Bath And Body Works
10.2020 - 02.2023
- Presented professional image consistent with company's brand values.
- Trained new employees on customer service, money handling and organizing strategies.
- Maintained current knowledge of evolving changes in marketplace.
- Solved customer challenges by offering relevant products and services.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Receptionist
Bella Salon
11.2020 - 08.2021
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Associate of Science -
Rock Valley College
Rockford, ILHigh School Diploma -
Boylan Catholic Highschool
Rockford, IL05.2020
Skills
- Cash Register Operation
- Sales Expertise
- Sales Trends
- Product Promotion
- Customer Service
- Verbal Communication
- Multitasking Strengths
- Adapt to Diverse Groups
- Time Management
- Cash Handling Accuracy
- Social Perceptiveness
- Teamwork and Collaboration
- Negotiation Tactics
- Product Recommendations
- Shipment Processing
- Product Guidance
- Sales and Marketing
- Conflict Resolution
- Attention to detail
- Order taking
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Payment processing
- Memory retention
- Complex Problem-solving
- Complaint resolution
- Time management
- Table bussing
- High volume dining
- Tableside service
- Menu memorization
- Active listening
- Accurate money handling
- Table setting
- Food running
- Service prioritization
- Menu recommendations
- Decision-making
- Cleanliness
Timeline
Hooters Girl
Hooters
05.2023 - 06.2025
Fueling Supervisor
United States Parcel Service
08.2022 - 04.2024
Receptionist
Bella Salon
11.2020 - 08.2021
Sales Associate
L Brands Inc. Bath And Body Works
10.2020 - 02.2023
Associate of Science -
Rock Valley College
High School Diploma -
Boylan Catholic Highschool
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