Abigail Solis
Chicago
Summary
Proven leader in the hospitality sector, excelling in customer service and POS operations. Demonstrated exceptional multitasking and team collaboration, enhancing guest experiences and streamlining service efficiency. Skilled in cash handling and fostering guest engagement, consistently driving satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Azul Mariscos
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Floor Manager/Server/Bartender
Más Salud
12.2023 - 10.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Led by example, demonstrating strong work ethic and commitment to excellence.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Lead Server
Tribe Supper Club
04.2022 - 11.2023
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Associate Of Applied Science - Criminal Justice
Lincoln College
Lincoln, IL05.2012
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Point of sale operation
- Allergy awareness
- Upselling techniques
Timeline
Server
Azul Mariscos
02.2024 - Current
Floor Manager/Server/Bartender
Más Salud
12.2023 - 10.2024
Lead Server
Tribe Supper Club
04.2022 - 11.2023
Associate Of Applied Science - Criminal Justice
Lincoln College
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