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Subway Shift Lead with a strong focus on customer service and team motivation. Successfully trained new employees and enhanced shift productivity through effective decision-making and organizational skills. Committed to maintaining safety standards and a clean environment, ensuring high-quality service and operational efficiency. Proven ability to lead and inspire teams in fast-paced settings.

Dynamic leader with proven skills in conflict resolution and quality control, honed at Subway Restaurants and Sun Detergents. Excelled in enhancing customer satisfaction and team performance, achieving consistent production targets. Skilled in workplace safety and creative problem-solving, adept at driving performance improvement and maintaining high standards of service.

People-oriented and dedicated hospitality worker focused on positive guest experiences. Driven in pursuing leadership roles and improving on my own skills as a leader and manager. Flexible and willing to adapt to change or new and uncomfortable situations.

Supporting my dad who is a disability pensioner, who has spinal injuries, anxiety, disks and PTSD, I help him with daily activities such as cleaning around the house, lifting heavy items, going shopping, taking him to appointments and medical centres among achieving personal goals.
Doing this for my dad has made me want to help others in the same way too.

Abigail Swanson

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