Results-driven professional with extensive experience in hospitality, recognized for outstanding communication and collaboration skills that enhance operational efficiency and elevate customer satisfaction.
Overview
8
8
years of professional experience
Work History
Waitress
Rudis Bar & Grill
Jacksonville
03.2017 - Current
Delivered friendly and efficient service to guests, fostering a welcoming atmosphere.
Processed customer orders accurately and communicated them effectively to kitchen staff.
Managed cash register transactions and ensured prompt processing of customer payments.
Maintained cleanliness of dining areas to enhance patrons' dining experience.
Addressed customer complaints professionally, focusing on resolution and service quality improvement.
Developed positive relationships with regular customers through engaging conversation.
Collaborated with team members during peak hours to ensure seamless operations.
Assisted fellow wait staff during busy periods to maintain service efficiency.
Assistant Manager
Safeco Donuts & Bakery
Jacksonville
04.2018 - 10.2020
Assisted in managing daily operations for the bakery.
Trained new team members on customer service and food safety practices.
Monitored quality control standards to ensure product freshness and consistency.
Coordinated inventory management and supply ordering for fresh ingredients.