Customer service professional building positive guest interactions through clear communication, quick problem solving, and accurate payment handling. Supports customer needs in fast-paced food and retail settings while staying calm under pressure and keeping service moving during busy intervals. Trains staff, monitors inventory levels. Strengthens trust through bilingual communication and polite, efficient follow-up.
Work History
Cashier
5 Months
Whole Foods | 06.2026 - Current
Greet customers warmly and provide clear checkout support throughout each shift.
Operate the register efficiently while following store payment procedures and receipt handling steps.
Support accurate cash handling by balancing payments and verifying change at the register.
Assist customers in both English and another language to improve checkout communication and service.
Resolve routine checkout questions and direct customers to the appropriate store resource when needed.
Cashier
7 Months
Wild Onion Market | 10.2025 - 05.2026
Handled 80+ cash, card, and digital transactions daily with accuracy and attention to detail.
Adapted quickly to shifting priorities, balancing cashier duties with food preparation and restocking tasks.
Explained local, organic, and specialty products to customers, reinforcing the co-op's values and mission.
Delivered friendly, efficient service in a fast-paced, community-focused grocery environment.
Child Care Provider
3 Years 5 Months
Self-employeed | 06.2022 - 11.2025
Kept children on clean, structured daily routines that supported comfort, consistency, and a calm environment.
Planned age-appropriate play and learning activities that balanced fun, engagement, and safety throughout the day.
Maintained clear, consistent communication with parents to support trust, understanding, and children's development.
Restaurant Operations Associate
6 Years 5 Months
Esma’s Italian Restaurant and Carnitas Michocanas | 03.2019 - 08.2025
Led front-of-house staff in a fast-paced restaurant, coordinating daily floor operations and service flow.
Trained employees on guest service standards and reinforced consistent, professional customer interactions.
Handled customer payments promptly, maintaining accurate checkout experiences during busy shifts.
Maintained clean, organized service areas throughout shifts to support readiness and customer satisfaction.
Assistant Team Lead Customer Service at Northeast Shared Services Price ChopperAssistant Team Lead Customer Service at Northeast Shared Services Price Chopper