Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Akers

Mahomet

Summary

Collaborative leader partnering with coworkers to achieve operational goals, improvement, and success. Knowledgeable in promoting friendly, positive, and thorough customer service for guests and their families. Skilled in effective communication, problem solving, and adjustment to situations in a fast paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operational Lead

Chick-Fil-A
07.2020 - Current
  • Training team members in unfamiliar positions to further their knowledge and operate the position on their own
  • Develop positive customer relationships through friendly greetings and excellent service.
  • Oversee operations and manage team members through positive communication.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Address customer needs and respond to specific requests within a timely manner.
  • Operate a cash register or POS system to receive payment by cash, credit card, gift card, and apple pay.
  • Making sure computer system is accurate and inline with safe money count
  • Counting all money processed through the store and entering it into our safe.
  • Keep the store and food areas clean and up to health department guidelines.

Student Ambassador

Illinois College Admissions
01.2024 - Current
  • Coordinated campus tours for prospective students, showcasing academic programs and campus facilities.
  • Developed informational materials to enhance recruitment efforts and improve applicant understanding.
  • Assisted in organizing admissions events, fostering relationships with prospective students and families.
  • Trained new student ambassadors on effective communication strategies
  • Led campus tours for prospective students every semester.
  • Answered questions from visitors and potential students about university life.
  • Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.

Education

Bachelor of Science - Nursing

Illinois College
Jacksonville, IL
05-2026

High School Diploma -

High School
Mahomet-Seymour, IL
05.2022

Skills

  • Teamwork and Collaboration
  • Friendly and positive attitude
  • Problem-solving
  • Following Instructions
  • Time Management
  • Clear Communication
  • Attention to Detail
  • Customer Service
  • Willingness to Learn
  • Reliable and Trustworthy

Certification

  • CPR certified
  • Certified Nursing Assistant

Timeline

Student Ambassador

Illinois College Admissions
01.2024 - Current

Operational Lead

Chick-Fil-A
07.2020 - Current

Bachelor of Science - Nursing

Illinois College

High School Diploma -

High School

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Abigail Akers