Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Hobbies
Languages
Timeline
Generic

Abigail Adutwum

Springfield

Summary

Recent BSc Business Administration graduate with a specialization in Logistics and Supply Chain Management, seeking to leverage academic knowledge and passion for optimizing operational efficiency in a dynamic professional environment. Eager to contribute fresh insights and learnings to a forward-thinking organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

SEIU Healthcare Illinois
Springfield
2025.09 - Current
  • Assisted clients with daily living activities and personal hygiene.
  • Monitored client health and reported changes to supervisors.
  • Communicated effectively with healthcare teams regarding client needs.
  • Administered prescribed medications as directed by healthcare professionals.
  • Provided emotional support and companionship to clients.
  • Maintained accurate records of client care and observations.
  • Assisted clients in mobility and transportation tasks as needed.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.

Online Personal Shopper

Walmart
Springfield
2023.10 - 2025.08
  • Assisted customers in selecting products based on preferences and needs.
  • Resolved customer inquiries and issues through chat and email support.
  • Communicated with customers to clarify order details and preferences.
  • Coordinated product availability with inventory systems for timely fulfillment.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.

Corporate Engagement Officer

Ghana International Trade and Finance Conference
Tema
2023.01 - 2023.08
  • Schedule and manage appointments, meetings, and events.
  • Coordinate travel arrangements and itineraries.
  • Handle phone calls, emails, and correspondence.
  • Organize and maintain documents and files.
  • Assist in preparing presentations and reports.
  • Manage administrative tasks and office supplies.
  • Act as a gatekeeper for the executive, screening communication.
  • Handle confidential and sensitive information.
  • Conduct research and gather information.
  • Create strategies to enhance corporate partnerships and collaborations.
  • Cultivate and maintain relationships with partners and clients.
  • Research trends and competitors to spot potential business opportunities.
  • Plan and execute corporate events and functions.
  • Craft presentations and materials to showcase company value.
  • Work with teams to align strategies with business goals.

Office Assistant( National Service)

Accra Digital Center
Accra, Ghana
2021.09 - 2022.09
  • Managed office supplies to ensure availability for daily operations.
  • Coordinated scheduling for meetings and appointments across departments.
  • Maintained filing systems to organize documents and improve accessibility.
  • Assisted in preparing reports and presentations for management reviews.
  • Communicated with clients and vendors to facilitate smooth transactions.
  • Supported team members by handling correspondence and inquiries efficiently.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Facilitated communication within the office and with external partners.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Conducted research and compiled data for reports and projects.

Inventory Analyst (Intern)

Transport and Logistics Gh
Accra
2020.04 - 2020.09
  • Regularly tracking and analyzing inventory levels to ensure they align with demand and sales forecasts.
  • Using historical data and market trends to predict future demand for products.
  • Determining the minimum inventory level at which replenishment orders should be placed to avoid stockouts.
  • Deciding when and how much to reorder to maintain adequate stock while minimizing carrying costs.
  • Ensuring physical inventory matches recorded levels through cycle counts and audits.
  • Identifying and addressing obsolete or slow-moving inventory, preventing overstock situations.
  • Coordinating with suppliers to ensure timely deliveries and resolve any supply issues.
  • Analyzing inventory data to identify patterns, trends, and areas for improvement.

Administrative Assistant (Intern)

Sessi Consult Limited
Tema
2018.04 - 2018.09
  • Managing calendars, scheduling meetings, and coordinating appointments.
  • Handling phone calls, emails, and correspondence.
  • Inputting and maintaining records, databases, and spreadsheets.
  • Maintaining office supplies, filing systems, and ensuring a tidy workspace.
  • Booking flights, hotels, and transportation for staff.
  • Drafting memos, reports, and other documents.
  • Greeting visitors, directing inquiries, and managing front-desk tasks.
  • Assisting in organizing conferences, seminars, or company events.
  • Conducting research on various topics as needed.
  • Proficiency in office software like Microsoft Office and often familiarity with specialized tools.

Education

Bsc - Business Administration (Logistics and Supply Chain Management)

Kwame Nkrumah University of Science and Technology
Kumasi, Ghana
11.2021

Skills

  • Medication administration
  • Health monitoring
  • Personal hygiene assistance
  • Client care
  • Record keeping
  • Customer service
  • Technology Proficiency
  • Time management
  • Attention to detail
  • Organization skills
  • Flexibility
  • Team collaboration
  • Effective communication
  • Problem Solving
  • Flexibility to change

Certification

  • BSc Business Administration Logistics and Supply Chain Management, 11/01/21
  • WES Evaluated Transcript, 2023
  • Wassce, 05/01/17

Accomplishments

  • First Class Honor in BSc Business Administration.

Languages

English

Hobbies

  • Reading
  • Singing

Languages

English
Professional

Timeline

Personal Care Assistant

SEIU Healthcare Illinois
2025.09 - Current

Online Personal Shopper

Walmart
2023.10 - 2025.08

Corporate Engagement Officer

Ghana International Trade and Finance Conference
2023.01 - 2023.08

Office Assistant( National Service)

Accra Digital Center
2021.09 - 2022.09

Inventory Analyst (Intern)

Transport and Logistics Gh
2020.04 - 2020.09

Administrative Assistant (Intern)

Sessi Consult Limited
2018.04 - 2018.09

Bsc - Business Administration (Logistics and Supply Chain Management)

Kwame Nkrumah University of Science and Technology
Abigail Adutwum