Abigail Adutwum
Springfield
Summary
Recent BSc Business Administration graduate with a specialization in Logistics and Supply Chain Management, seeking to leverage academic knowledge and passion for optimizing operational efficiency in a dynamic professional environment. Eager to contribute fresh insights and learnings to a forward-thinking organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
SEIU Healthcare Illinois
Springfield
2025.09 - Current
- Assisted clients with daily living activities and personal hygiene.
- Monitored client health and reported changes to supervisors.
- Communicated effectively with healthcare teams regarding client needs.
- Administered prescribed medications as directed by healthcare professionals.
- Provided emotional support and companionship to clients.
- Maintained accurate records of client care and observations.
- Assisted clients in mobility and transportation tasks as needed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
Online Personal Shopper
Walmart
Springfield
2023.10 - 2025.08
- Assisted customers in selecting products based on preferences and needs.
- Resolved customer inquiries and issues through chat and email support.
- Communicated with customers to clarify order details and preferences.
- Coordinated product availability with inventory systems for timely fulfillment.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
Corporate Engagement Officer
Ghana International Trade and Finance Conference
Tema
2023.01 - 2023.08
- Schedule and manage appointments, meetings, and events.
- Coordinate travel arrangements and itineraries.
- Handle phone calls, emails, and correspondence.
- Organize and maintain documents and files.
- Assist in preparing presentations and reports.
- Manage administrative tasks and office supplies.
- Act as a gatekeeper for the executive, screening communication.
- Handle confidential and sensitive information.
- Conduct research and gather information.
- Create strategies to enhance corporate partnerships and collaborations.
- Cultivate and maintain relationships with partners and clients.
- Research trends and competitors to spot potential business opportunities.
- Plan and execute corporate events and functions.
- Craft presentations and materials to showcase company value.
- Work with teams to align strategies with business goals.
Office Assistant( National Service)
Accra Digital Center
Accra, Ghana
2021.09 - 2022.09
- Managed office supplies to ensure availability for daily operations.
- Coordinated scheduling for meetings and appointments across departments.
- Maintained filing systems to organize documents and improve accessibility.
- Assisted in preparing reports and presentations for management reviews.
- Communicated with clients and vendors to facilitate smooth transactions.
- Supported team members by handling correspondence and inquiries efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Facilitated communication within the office and with external partners.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Conducted research and compiled data for reports and projects.
Inventory Analyst (Intern)
Transport and Logistics Gh
Accra
2020.04 - 2020.09
- Regularly tracking and analyzing inventory levels to ensure they align with demand and sales forecasts.
- Using historical data and market trends to predict future demand for products.
- Determining the minimum inventory level at which replenishment orders should be placed to avoid stockouts.
- Deciding when and how much to reorder to maintain adequate stock while minimizing carrying costs.
- Ensuring physical inventory matches recorded levels through cycle counts and audits.
- Identifying and addressing obsolete or slow-moving inventory, preventing overstock situations.
- Coordinating with suppliers to ensure timely deliveries and resolve any supply issues.
- Analyzing inventory data to identify patterns, trends, and areas for improvement.
Administrative Assistant (Intern)
Sessi Consult Limited
Tema
2018.04 - 2018.09
- Managing calendars, scheduling meetings, and coordinating appointments.
- Handling phone calls, emails, and correspondence.
- Inputting and maintaining records, databases, and spreadsheets.
- Maintaining office supplies, filing systems, and ensuring a tidy workspace.
- Booking flights, hotels, and transportation for staff.
- Drafting memos, reports, and other documents.
- Greeting visitors, directing inquiries, and managing front-desk tasks.
- Assisting in organizing conferences, seminars, or company events.
- Conducting research on various topics as needed.
- Proficiency in office software like Microsoft Office and often familiarity with specialized tools.
Education
Bsc - Business Administration (Logistics and Supply Chain Management)
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana11.2021
Skills
- Medication administration
- Health monitoring
- Personal hygiene assistance
- Client care
- Record keeping
- Customer service
- Technology Proficiency
- Time management
- Attention to detail
- Organization skills
- Flexibility
- Team collaboration
- Effective communication
- Problem Solving
- Flexibility to change
Certification
- BSc Business Administration Logistics and Supply Chain Management, 11/01/21
- WES Evaluated Transcript, 2023
- Wassce, 05/01/17
Accomplishments
- First Class Honor in BSc Business Administration.
Languages
English
Hobbies
- Reading
- Singing
Languages
English
Professional
Timeline
Personal Care Assistant
SEIU Healthcare Illinois
2025.09 - Current
Online Personal Shopper
Walmart
2023.10 - 2025.08
Corporate Engagement Officer
Ghana International Trade and Finance Conference
2023.01 - 2023.08
Office Assistant( National Service)
Accra Digital Center
2021.09 - 2022.09
Inventory Analyst (Intern)
Transport and Logistics Gh
2020.04 - 2020.09
Administrative Assistant (Intern)
Sessi Consult Limited
2018.04 - 2018.09
Bsc - Business Administration (Logistics and Supply Chain Management)
Kwame Nkrumah University of Science and Technology