Dynamic professional with extensive experience in transportation logistics and office management. Proven track record of optimizing delivery schedules, improving workflow coordination, and resolving customer issues efficiently. Committed to enhancing operational effectiveness and maintaining compliance through diligent documentation.
Overview
9
9
years of professional experience
Work History
Transportation Coordinator
Nora
St. Charles IL
12.2023 - Current
Coordinated transportation logistics to optimize delivery schedules and reduce delays.
Managed communication between suppliers, carriers, and internal teams to ensure seamless operations.
Developed and maintained transportation documentation for compliance and record-keeping purposes.
Implemented process improvements that enhanced efficiency in route planning and execution.
Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
Tracked shipments from dispatch through delivery to verify timely arrival.
Office Manager
Evolve Chiropractic
Saint Charles, IL And Libertyville IL
10.2016 - 12.2023
Coordinated daily office operations to ensure efficient workflow and patient service.
Managed appointment scheduling and patient records using electronic health record (EHR) systems.
Supervised administrative staff, fostering a collaborative environment and enhancing team performance.
Developed and implemented office policies, improving operational efficiency and compliance with regulations.
Streamlined billing processes, reducing discrepancies and improving payment cycles for services rendered.
Conducted training sessions for new hires, ensuring adherence to best practices in customer service.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.