Abel Romo
Elgin
Summary
Results-driven Assistant Manager experienced in building and troubleshooting computer systems and managing staff performance. Achieved operational efficiency through strong leadership, clear policy enforcement, and effective relationship-building. Focused on fostering superior customer service and guiding top-quality talent to meet challenging performance expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Encore
Elgin
09.2025 - Current
- Coordinated daily operations to ensure smooth workflow and team collaboration.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed inventory levels and organized stock for efficient access.
- Created schedules to maximize resource allocation and meet staffing requirements.
- Facilitated staff training and development to improve team capabilities.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Recruited and trained new employees to meet job requirements.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Implemented process improvements to increase operational efficiency.
- Maintained records and reports for compliance with company policies and standards.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Partnered with management to formulate strategic plans for meeting business objectives.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated tasks to project personnel and monitored their performance.
overnight Maintenance Worker
Walmart
Elgin
11.2022 - 08.2024
- Managed cleanliness of store premises to ensure a welcoming environment for customers
- Conducted temporary equipment repairs, minimizing downtime until technician made permanent fixes
- Identified necessary equipment parts and coordinated with technician to ensure timely ordering
- Maintained workflow to prevent disruptions for customers and employees
- Cleaned and maintained store premises
Education
Larking High School
Elgin, ILSkills
- Process improvement
- Compliance adherence
- Team performance assessment
- Safety training coordination
- Resource optimization
- Decision-making
- Delegation skills
- Time management
- Multitasking and organization
- Team motivation techniques
- Problem solving
- Conflict resolution
- Effective communication
- Communication skills
- Bilingual
- Computer literacy
Certification
career and technical education, 2018
Languages
- Spanish
- English
- Spanish
Timeline
Assistant Manager
Encore
09.2025 - Current
overnight Maintenance Worker
Walmart
11.2022 - 08.2024
Larking High School